Aircall.io, Inc.

Aircall.io, Inc.

Director of Account Management

New York Office · Director

Sponsorship not specified$170k-$244kDetected 36 days ago
Product ManagementProduct StrategySalesAccount ManagementNegotiationCustomer SuccessLeadershipCommunicationMentoring

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odds of building a lasting career here

61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

16 transfer filings in the last year, covering 16 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • The mandate: accelerate expansion revenue by driving AI/agentic product attach.
  • This is a critical leadership role reporting into the GM of the Americas.
  • You'll inherit a high-performing, quota-carrying AM organization that operates with sales-team rigor: pipeline discipline, forecast accuracy, and hard accountability to expansion revenue targets.

Responsibilities

  • Own an expansion revenue number: drive expansion revenue and AI/agentic product attach rate across the existing book. Treat the installed base as a pipeline, with the same discipline as new business.
  • Build and lead a commercially-driven AM team: hire and develop Account Managers who can run a full sales motion, from discovery and business case through negotiation and close. Set aggressive but achievable quotas and hold the team to them.
  • Run pipeline like a sales leader: build and manage an expansion pipeline with clear stages. Forecast expansion revenue with the same rigor as a sales forecast, and report accurate numbers to GM/CRO leadership.
  • Drive the AI/agentic pitch into the base: position Voice Agents/Messaging Agents as a transformational upsell. Arm the team with the pitch, objection handling, and pricing/packaging to close it.
  • Instill sales rigor and accountability: implement the cadences a strong sales org runs, including pipeline reviews, forecast calls, and deal coaching, adapted to an existing-customer motion.
  • Partner cross-functionally: work with Sales, Product, Partnerships, and Support to remove friction from expansion deals and keep the AI product roadmap aligned with what's actually closing.
  • We're working to create a place filled with diverse people who can enrich and learn from one another.
  • We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
  • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.

Requirements

  • 5+ years in a revenue-carrying role (Account Management, Sales, or Sales Leadership) in B2B SaaS.
  • At least 3+ years managing managers or a team of 8+ individual contributors.
  • A track record of carrying and beating a quota or revenue number, whether as an individual contributor or as a leader.
  • Experience running a full sales cycle (discovery, business case, negotiation, close) and coaching others to do the same.

Nice to have

  • Excellent executive communication skills.
  • Able to distill pipeline, forecast, and team performance into clear narratives for senior leadership.
  • Comfortable operating with ambiguity and evolving org structure.
  • Experience in high-growth, VC/PE-backed environments a plus.

Skills

  • Our momentum comes from a simple idea:
  • help teams work smarter, not harder.
  • The result is higher revenue, faster resolutions, and teams that scale with confidence.
  • How we work at Aircall:
  • Why Aircall, Why Now
  • Rare opportunity, big impact.
  • Aircall is a trusted cloud-based phone solution.
  • Over the course of the last year, we've built on that foundation:
  • Someone who treats the existing book like a pipeline to be worked.
  • Because that's exactly what this is:
  • a sales job on an installed base.

Compensation

  • Base salary of $170,000 - $243,900 USD with an On-Target Earnings (OTE) of up to $348,429.
  • 💶 Competitive salary package & benefits

Benefits

  • Design territory and coverage strategy: segment the book by expansion potential and account tier (Top 500 vs.
  • Allocate coverage to maximize revenue capture, not just balance account load.
  • Report on team and revenue performance: build and maintain scorecards on NRR, expansion revenue, attach rate, quota attainment, and pipeline health for executive stakeholders.
  • Experience segmenting and prioritizing a book of business for revenue capture, not just relationship coverage and retention.
  • 📚 Fast-learning environment, entrepreneurial and strong team spirit
  • At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.
  • We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open.

Company info

  • We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
  • We have over a decade of global reach across tens of thousands of customers.
  • Over the course of the last year, we've built on that foundation: we've developed an incredible agentic solution, Voice Agents and Messaging Agents, that helps customers accelerate their AI strategy with an end-to-end offering.
  • What We're Looking For
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This listing is sourced directly from Aircall.io, Inc.'s careers page and normalized into a canonical job model.