A&K Travel Group

A&K Travel Group

Sales Concierge

USA - FL - Aventura · Full-time

Sponsorship not specifiedDetected 46 days ago
SalesforceCRMSalesCommunicationCollaborationTime ManagementMicrosoft Office

About the role

  • The company is seeking a proactive and organized Sales Concierge to join our sales team at Crystal, a leader in luxury cruise experiences.
  • This role focuses on assisting cruise consultants with essential administrative tasks to ensure seamless post-booking services for our guests.
  • Handle special guest requests, such as dietary preferences or excursion arrangements, in collaboration with the sales team.

Responsibilities

  • Manage and update guest records, ensuring accuracy and compliance with company standards.
  • Support the preparation and distribution of travel documents and communications.
  • Take on miscellaneous tasks and special projects to support the sales team's goals and operational needs.
  • Previous experience in an administrative support role, preferably within the travel or luxury services industry.
  • Provide general administrative support, including maintaining organized files and tracking key guest details.

Requirements

  • Excellent organizational and time management skills, with the ability to prioritize and adapt to shifting tasks.
  • Proficiency in Microsoft Office Suite and CRM tools (e.g., Salesforce or similar systems).
  • Occasional need for Overtime may be required.
  • A positive, team-oriented attitude with a strong focus on delivering exceptional service

Skills

  • Strong verbal and written communication skills.

Company info

  • Essential Job Duties

Equal opportunity

  • Abercrombie & Kent is an equal opportunity employer.

This listing is sourced directly from A&K Travel Group's careers page and normalized into a canonical job model.