Staff Openings

Guest Service Agent

University, MS

Sponsorship not specified$14k-$21kDetected 29 days ago

Customer SupportResearch

About the role

Responsible for greeting guests in an efficient and courteous manner.
Serves as first point of contact for the guests and checks them in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services.
Interacts with the customers to ensure guest check-in, check-out, and billing are carried out efficiently.

Answers questions about the facility's policies and services.
Makes advance reservations and handles special requests.
Issues invoices and collects room fees.
Handles or appropriately escalates customer service issues.
Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed
We are devoted to nurturing a vibrant, inclusive community where every member - student, faculty, and staff - can achieve their fullest potential.

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons.
The University complies with all applicable laws regarding equal opportunity and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ethnicity, citizenship, age, disability, military status, protected veteran status, genetic information, or any other legally protected status.

color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ethnicity, citizenship, age, disability, military status, protected veteran status, genetic information, or any

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