CVS Health

CVS Health

Member Engagement Service Coordinator

TX - Work from home, USA · Full-time

Sponsorship not specified$17k-$28kDetected 23 hours ago
Outbound SalesExcelCustomer SupportCommunicationCritical ThinkingMicrosoft Office

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odds of building a lasting career here

42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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About the role

  • At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
  • Customer Service Coordinators help improve the overall member and clinician experience.
  • Primary areas of focus include: Outbound calls to members and medical facilities, scheduling Primary Care Physician (PCP) appointments, and interacting with members, clinicians, and doctor's offices.

Compensation

  • This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
  • The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
  • We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
  • The typical pay range for this role is:

Benefits

  • We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience.
  • Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
  • Outbound calls to members and medical facilities, scheduling Primary Care Physician (PCP) appointments, and interacting with members, clinicians, and doctor's offices.
  • In this role, you will speak to both members of various Medicare Advantage and Medicaid health plans and healthcare providers nationwide, in addition to health plan employees as needed.
  • Primarily by phone, this role will be multi-faceted and even include coordinating medical appointments between health plan members and physicians' offices, tracking that data, and

Company info

  • As part of the Signify Health's Member Engagement team, our Customer Service Team will act as a liaison between the Member Engagement team, health plan and affiliates, health plan members, and physician practices across the country.
  • Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

This listing is sourced directly from CVS Health's careers page and normalized into a canonical job model.