Trulioo

Trulioo

Senior Product Manager (KYC - Fraud & Risk)

Vancouver · Senior · Full-time

Sponsorship not specifiedDetected 43 days ago
Machine LearningData ScienceLLMsAgentic AIMLOpsProduct ManagementProduct StrategyAgileSalesBusiness DevelopmentResearchLeadershipCommunicationCollaborationProblem SolvingAdaptability

About the role

  • This is a high-visibility individual contributor (IC) role at the centre of one of the digital economy's most critical unsolved problems: consumer identity fraud and risk.
  • You will work at the intersection of identity verification, machine learning, compliance, and financial services, directly shaping how global enterprises onboard customers, detect synthetic identities, and prevent fraud at scale.
  • This role sits at a pivotal moment for Trulioo: we are investing aggressively in unified identity, fraud and intelligence - and the KYC Fraud & Risk team is central to that vision.

Responsibilities

  • Own and continuously evolve the multi-quarter product roadmap for KYC fraud and risk solutions, balancing customer urgency, business value, and technical feasibility.
  • Conduct rigorous market evaluations and competitive analyses to recommend build, partner, or buy decisions with clear rationale.
  • Collect and synthesize qualitative and quantitative feedback to surface unmet needs, validate hypotheses, and inform prioritization decisions.
  • Partner with Sales and Business Development to engage prospects early in the sales cycle, representing the product and gathering signals on market demands.
  • Monitor product performance metrics, client feedback loops, and support escalations to drive continuous improvement post-launch.
  • Lead cross-functional squads - Engineering, Data Science, Design, Legal, and Compliance - to deliver fraud and risk capabilities within expected timelines using agile methodologies.
  • Partner closely with ML and Data Science teams to identify predictive signals, validate model performance, define feedback loops, and deliver explainable risk scores that drive adoption.
  • Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies.
  • We are looking for a highly driven, intellectually curious Senior Product Manager to lead Trulioo's KYC Fraud & Risk product line.
  • You will own the end-to-end product lifecycle for KYC fraud and risk solutions - from strategy and roadmap definition through discovery, build, launch, and iteration.

Requirements

  • Proven track record of owning a product roadmap end-to-end, shipping impactful products in agile environments, and influencing without authority across cross-functional teams.
  • ability to structure ambiguous problems, make defensible recommendations, and break them into deliverable increments.
  • Excellent oral and written communication skills, with the ability to distill complex technical or regulatory topics into crisp narratives for diverse audiences.
  • Experience working with third-party data providers such as credit bureaus, identity data networks, or risk data vendors.
  • Bachelor's degree in a STEM, Business, or related field - or equivalent practical experience.

Nice to have

  • Experience with AML/BSA compliance frameworks, adverse media screening, PEPs/sanctions data, or regulatory reporting.
  • Familiarity with AI/ML Ops practices, LLMs, or agentic AI systems applied to fraud detection or identity workflows.
  • Prior experience integrating fraud APIs, risk orchestration platforms, or decisioning engines (e.g., case management, rules engines).
  • Exposure to global identity data ecosystems across multiple regions (North America, Europe, APAC) and their regulatory nuances.
  • An active network within the identity verification or fraud prevention industry.
  • Recruiter Interview: 30 minutes
  • Hiring Manager Interview: 45 minutes
  • Panel Interview: 60 minutes

Compensation

  • Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education &

Benefits

  • Wellness: We care about your well-being.
  • Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.
  • Define product vision aligned with Trulioo's broader platform strategy, contributing to internal roadmap communications and external partner/customer conversations.
  • Communicate product vision, roadmap updates, and strategic changes clearly to diverse audiences, including executive leadership and external clients.
  • Bias for Learning - You bring a curious mindset and eagerness to experiment, especially at the frontier of AI-driven identity and fraud detection.

Company info

  • Employee Resource Groups: Belonging is an important part of doing your best work.
  • At Trulioo, we strive to create an interview experience that is transparent, engaging, and respectful of your time.
  • At Trulioo, we look for people who embody the following ways of working:
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This listing is sourced directly from Trulioo's careers page and normalized into a canonical job model.