Remodel Health
Launch Coordinator
Indianapolis, IN
Sponsorship not specifiedDetected 26 days ago
Project ManagementOnboardingCustomer SupportCommunicationProblem SolvingTime Management
About the role
- The Launch team is looking for a Launch Coordinator to join us in providing flawless execution for onboarding new Remodel Health customers.
- Following the conclusion of our busy season, there is a possibility that some team members may be transitioned to a different department based on organizational needs and opportunities.
- If this sounds like you, explore the job specifics below.
Responsibilities
- Track project milestones, maintain accurate documentation, and monitor employee enrollments
- Utilize project management skills to manage onboarding workflows, key stakeholder expectations, communication, and reporting.
- Collaborate with Sales and Operations to ensure a seamless customer handoff
- Proactively manage multiple onboarding projects at once while maintaining excellent service
Requirements
- Extended hours are required during busy season
- Bachelor's Degree required
- Strong organizational and time management skills; thrives in a deadline-driven environment
- Effective communicator with the ability to lead group discussions and provide clear direction
- Confident using technology and willing to learn new software platforms
- Detail-oriented and solutions-focused, with strong problem-solving skills
- Team player with a humble, teachable attitude and a willingness to ask questions and grow
- Comfortable working independently while collaborating across departments
- Periodic travel is required to support onsite client launches
- 1+ years of prior experience in Customer Service and/or Health Insurance (preferred but not required)
Benefits
- Full health benefits offering, including life, long-term disability, dental, and vision
- Sabbatical PTO available after 5 years
- We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter.
- Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family.
- Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits.
- We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization.
- Guide organizations through a defined timeline to implement their health benefits strategy
- Education & Experience
- Facilitate virtual kickoff calls and employee education sessions, occasionally supporting onsite events
Company info
- We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise.
- Learn more about who we are here!
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This listing is sourced directly from Remodel Health's careers page and normalized into a canonical job model.