Triparc

Triparc

Technical Product Owner (AI & Agentic Systems)

Toronto, ON, Canada

Sponsorship not specified$110k-$130kDetected 27 days ago
Data StructuresRESTOpenAPIMachine LearningNLPLLMsRAGAgentic AIAI OrchestrationProduct ManagementProduct StrategyAgileLeadershipCommunicationPlain Language

About the role

  • A Technical Product Owner for AI & Agentic Systems at TripArc maximizes product value by owning the delivery and continuous evolution of the company's internal LLM-powered and agentic platforms.
  • They ensure the Product Backlog is visible, transparent, and understood at all times.
  • They anticipate the needs of stakeholders across the organization, including those not directly involved in day-to-day delivery, and ensure that all requests for backlog changes are evaluated and approved through them.

Responsibilities

  • Develop and maintain a working understanding of the LLM architecture underpinning the platform, including retrieval-augmented generation (RAG) pipelines, prompt engineering patterns, tool/function calling, and agentic orchestration frameworks
  • Define and maintain AI output quality standards
  • design and document evaluation criteria (e.g., response accuracy, latency, hallucination rates, retrieval relevance) to guide development and QA
  • Collaborate with engineers and architects on decisions relating to model selection, context window management, embedding strategies, knowledge base curation, and agentic tool design
  • Translate advisor workflows and domain-specific terminology - including travel industry concepts, supplier data structures, and booking logic - into structured system requirements that the development team can implement
  • Create and manage the Product Backlog, including prioritization, grooming, and communication to the pod ahead of all Scrum ceremonies
  • Manage and coordinate beta programs for AI feature releases, including feedback collection, issue triage, and iteration planning
  • Coordinate with the Solutions & Support team and other internal stakeholders to ensure AI system changes are understood, testable, and supportable

Nice to have

  • Prior experience working on AI, ML, or LLM-powered products strongly preferred
  • Familiarity with travel advisor workflows, travel industry terminology, or hospitality data models is an asset
  • Experience with AI governance or shared AI configuration management is a meaningful differentiator
  • Thrives working in a technology and KPI-driven organization
  • Able to thrive in an entrepreneurial environment
  • We know that our success is dependent on the people who join our team, which is why we recruit the best.
  • Our team is made up of owners - people who are smart, low ego, and accountable for their results.
  • We all play a part in the success of the company and are proud of what we do.

Skills

  • 3-5 years of experience in a Product Owner, Technical Business Analyst, or product role
  • Comfortable reading REST API documentation, OpenAPI/Swagger specs, and data models
  • Strong backlog management and prioritisation skills with experience facilitating Scrum ceremonies
  • Skilled in structured business analysis on medium to large projects involving AI, data, or platform work

Compensation

  • We provide a competitive compensation package with a strong pay-for-performance rewards approach.
  • Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance.
  • The expected compensation range for this position is: $110,000 to $130,000.
  • The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.
  • The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position.
  • These tools assist our hiring team but do not replace human judgment.

Equal opportunity

  • We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
  • If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.
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This listing is sourced directly from Triparc's careers page and normalized into a canonical job model.