Avery Dennison

Avery Dennison

Sr Manager, Client Experience

Little Rock, AR, us · Senior

Sponsorship not specified$109k-$146kDetected 21 days ago
Project ManagementCommunicationProblem SolvingTime ManagementMentoringOrganizational SkillsSarbanes-OxleyInternal Audit

About the role

  • As a science and innovation company, we believe that diverse teams are stronger teams.
  • Hear from our employees about what it's like working at Avery Dennison.
  • Manager, Client Experience will have direct responsibility for managing client specialists and/or delivery coordinators on the Client Experience team.

Responsibilities

  • Manage and oversee associates responsible for resolving all client facing situations, issues, and service level agreement orders.
  • Manager, Client Experience is to maintain the highest levels of service and ensure their immediate team is staffed, trained and organized to support assigned clients efficiently and effectively as possible.
  • In addition, this position will be charged with implementing process improvements that will support the goals of better production support, service, and improved communication across the organization.
  • To maintain the integrity of our hiring process and protect our candidates from identity fraud, we require video and/or in-person interviews.

Requirements

  • Bachelor's Degree in business, marketing, or a similar field is required.
  • At least 5 years of management and/or business experience managing clients and employees, preferably in a service or manufacturing environment required.
  • Excellent interpersonal, written, and verbal communication skills, with a proven ability to effectively present information and respond to questions from groups of managers and clients.
  • Proactive problem-solving, time management, and organizational skills with the ability to pay close attention to detail, quickly earn trust, and adapt flexibly to a fluctuating work environment.

Nice to have

  • Thorough understanding of project management and resource management required, with preferred experience in the grocery, drug, and mass merchandise retail space.

Compensation

  • The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting.

Benefits

  • At Avery Dennison, some of the great benefits we provide are:
  • LGBTQ+ Inclusive Care Program: This no-cost program helps you find doctors who will treat you with dignity and respect and who are experienced in providing compassionate, high-quality LGBTQ+ healthcare.
  • 401(k) Retirement Savings: You receive an automatic contribution of 3% of eligible pay (even if you contribute $0) plus a matching contribution of 50% on the first 7% of eligible pay you contribute.
  • Paid Time Off: You start with 10 vacation days in your first year on the job.
  • Company-Paid Life Insurance: Provides twice your base annual salary up to a $50,000 maximum at no cost to you.

Company info

  • Company Description
  • Provides twice your base annual salary up to a $50,000 maximum at no cost to you.
  • As part of this verification, we may also ask you to take a brief photo.
  • We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA.
  • Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected.
  • We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide.

Equal opportunity

  • Avery Dennison is an equal opportunity employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status.
  • Reasonable Accommodations Notice:
  • If you require accommodations to view or apply for a job, alternative methods are available to submit an application.

This listing is sourced directly from Avery Dennison's careers page and normalized into a canonical job model.