Postman
Renewal Representative
Austin, Texas, United States
Sponsorship not specified$95k-$120kDetected 12 days ago
CRMProcurementCustomer SuccessPostmanLeadershipCommunicationCollaboration
About the role
- Our renewal team takes pride in their role delivering value to our customers on a daily basis, understanding their buying process & adapting ours as we continue to grow.
- The Renewal Specialist role at Postman gives you the opportunity to have a huge impact in a customer focused company and doing satisfying work.
Responsibilities
- Manage renewals pipeline with forecast accuracy
- Partner with Sales and Customer Success in potential upsell/upgrade opportunities
- Maintain accurate and timely information in Postman's CRM
- Develop & maintain an expert level of Postman products and plans
- Ability to identify and implement best practice processes and procedures around renewals
- Ability to multitask, prioritize, and manage time effectively
- Extensive experience working with both direct procurement & partner reseller teams to support buying process
- Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about.
- We're building a long-term company with an inclusive culture where everyone can be the best version of themselves.
- Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster.
Requirements
- Experience with SaaS subscription revenue model and sales processes at a product led growth company
Compensation
- Achieve revenue and retention targets on a quarterly and annual basis
Benefits
- P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
- The reasonably total compensation for this role ranges from $95,000 to $120,000 plus a competitive equity package.
Company info
- Execute all phases of subscription renewal lifecycle, including notifying customers of renewal, generating quotes, and closing renewal opportunities
- Monitor at-risk renewals/lost renewals and develop a plan of action with Sale and Customer Success to win back customers
- At Postman we value in person collaboration.
- We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, New York City, Tokyo and London.
- At Postman, we create with the same curiosity that we see in our users.
- The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded.
Equal opportunity
- Postman is an Equal Employment Opportunity and Affirmative Action Employer.
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
- Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers.
- Postman does not accept unsolicited headhunter and agency resumes.
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This listing is sourced directly from Postman's careers page and normalized into a canonical job model.