Arrive Logistics

Arrive Logistics

Business Analyst

Chicago, IL

No sponsorship$79k-$98kDetected 9 days ago
Incident ResponseProduct ManagementAgileJiraConfluenceLogisticsResearchCommunication

About the role

  • Who We Want Arrive Logistics' Product team is seeking a detail-oriented and organized Business Analyst who thrives in a fast-paced, collaborative environment.
  • Your Arrive Experience When we say "award-winning culture," we mean it.
  • We've been recognized as a top workplace by Inc.

Responsibilities

  • Manage day-to-day team operations and coordinate across product, design, and engineering to ensure delivery of roadmap commitments.
  • Write and maintain clear user stories, acceptance criteria, and technical specifications based on the product manager's strategy, solution design, and product requirements document.
  • Lead agile processes including team standups, backlog refinement, sprint planning, and status tracking to maintain momentum and visibility.
  • Support the Product Manager by conducting research, coordinating stakeholder interviews, and documenting business requirements.
  • Handle operational issues and support requests, serving as a primary point of contact for questions about product functionality and expected behavior.
  • Create and maintain product documentation including feature guides, FAQs, and release notes to support end-user adoption.
  • Help collect and synthesize feedback from users, support teams, and stakeholders to inform product improvements.
  • There are CTA and L train stops walking distance from the office and you can store your bike safely inside of the building.

Requirements

  • Bachelor's degree in a related field or equivalent experience
  • 0-3 years of experience in product operations, business analysis, logistics operations, or a similar role
  • Familiarity with agile methodologies and tools like Jira, Confluence, or similar platforms.
  • Excellent written and verbal communication skills with the ability to clearly articulate requirements and priorities.
  • Demonstrated ability to work effectively with cross-functional teams including engineering, design, and product.
  • The Perks of Working With Us
  • Take advantage of excellent benefits, including medical, dental, vision, life, and disability coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and take part in learning opportunities through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home

Nice to have

  • Experience writing user stories, acceptance criteria, and technical specifications preferred.
  • Experience working on B2B products is preferred
  • a freight or logistics industry background is a plus.

Skills

  • Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year.

Compensation

  • $79k-$98k

Benefits

  • Leave the suit and tie at home; our dress code is casual.
  • Take advantage of our transportation reimbursement program and make your way to work via the train, bus, car or bike!
  • Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program

Company info

  • Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team we are building together. We are committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
  • Who We Want
  • Arrive Logistics' Product team is seeking a detail-oriented and organized Business Analyst who thrives in a fast-paced, collaborative environment. As a core member of the Product team supporting one of our product domains, you will partner closely with a Sr. Product Manager to manage day-to-day team execution, translate business requirements into clear technical specifications, and ensure smooth delivery of capabilities that enhance user experience. You will serve as a bridge between product, design, and engineering, bringing both analytical rigor and excellent communication skills to drive product success through the full product lifecycle.
  • Our success is a testament to our remarkable team we are building together.
  • We are committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
  • Arrive Logistics' Product team is seeking a detail-oriented and organized Business Analyst who thrives in a fast-paced, collaborative environment.
  • As a core member of the Product team supporting one of our product domains, you will partner closely with a Sr.
  • Product Manager to manage day-to-day team execution, translate business requirements into clear technical specifications, and ensure smooth delivery of capabilities that enhance user experience.
  • You will serve as a bridge between product, design, and engineering, bringing both analytical rigor and excellent communication skills to drive product success through the full product lifecycle.
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This listing is sourced directly from Arrive Logistics's careers page and normalized into a canonical job model.