Phreesia

Phreesia

Lead Client Experience Manager

Remote United States

Sponsorship not specified$25k-$30kDetected 28 days ago
SalesforceResearchLeadershipCollaborationPublic SpeakingMicrosoft Office

About the role

  • At the same time, this is a role built around in-person connection.
  • We're committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered.
  • Phreesia cares about our employees by providing a diverse and dynamic work environment.

Responsibilities

  • Come Build the Future of Patient & HCP Engagement
  • In this role, you'll own a portfolio of pharmaceutical and agency accounts- identifying revenue opportunities, moving deals forward, and nurturing the long-term partnerships that keep clients coming back.
  • You don't need a traditional sales background - if you've built your career developing client relationships in digital media or agency life and you're ready to grow business with more ownership and visibility, and be compensated more favorably for it, this is your next move.
  • Become an SME for your assigned accounts- brands, pipelines, org changes, key contacts- to identify the right opportunities at the right time, bringing your pharmaceutical media knowledge to every first conversation so you show up as a trusted partner.
  • You'll respond to RFPs by developing tailored proposals in close collaboration with internal analytics, creative, strategy, and research teams.
  • manage a team of sales-focused direct reports and inspire them toward revenue and account growth.
  • Own the Full Deal Cycle: Move deals from capabilities presentations and proposals through revisions, sell-in, and contracting.

Nice to have

  • Are collaborative by nature, you share what's working, ask for help when needed and lean on cross-functional teams and make the people around you better
  • pharmaceutical agency or media background strongly preferred
  • Proven experience leading a team of at least 2-3 direct reports
  • Fluency in digital media vernacular from measurement, brand performance, campaign insights, to the ability to turn data into client-ready recommendations that land
  • Strong PowerPoint skills and the confidence presenting to all levels of a client organization, from day-to-day buyers to senior leadership

Compensation

  • $230,000-270,000 (depending on experience) inclusive of base salary and variable incentive.

Benefits

  • Flexible PTO + 8 company holidays
  • Monthly reimbursement for cell phone + internet + wellness
  • 100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada
  • Variety of insurance coverage for people (and pets!)
  • Continuing education and professional certification reimbursement
  • You're not just growing revenue - you're shaping how the world's most impactful healthcare brands show up at the point of care.
  • A comprehensive Total Rewards package designed to support your whole life - not just your work.
  • 100% Remote work + home office expense reimbursements

Company info

  • At Phreesia, we're looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We're committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.
  • Phreesia cares about our employees by providing a diverse and dynamic work environment. We're a five-time winner of Modern Healthcare Magazine's Best Places to Work in Healthcare award and we've been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!
  • Top-rated Employee Benefits:
  • At Phreesia, we're looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience.
  • Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.
  • We're a five-time winner of Modern Healthcare Magazine's Best Places to Work in Healthcare award and we've been recognized on the Bloomberg Gender Equality Index.
  • We are dedicated to continuously improving our employee experience by launching new programs and initiatives.
  • If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!
  • Competitive compensation

Equal opportunity

  • https://www.phreesia.com/workforce/
  • We strive to provide a diverse and inclusive environment and are an equal opportunity employer.
  • equal opportunity employer.
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This listing is sourced directly from Phreesia's careers page and normalized into a canonical job model.