Interactivestrategies

Interactivestrategies

Senior Digital Strategist & UX Researcher

United States · Senior

Sponsorship not specified$90k-$120kDetected 82 days ago
UX ResearchUX DesignAccessibility5G/LTEResearchLeadershipCommunicationCollaborationProblem SolvingPublic Speaking

About the role

  • You'll join a team partnering with some of the largest and most influential nonprofits and associations in the country - organizations advancing health, serving veterans, protecting wildlife, and preserving our planet.
  • In this role, research is your superpower.
  • You'll plan and run the user research that grounds our strategies in real human behavior - then translate what you find into clear strategic direction for clients and teams.

Responsibilities

  • Leadership & Client Relationships Own client engagements end to end - serving as the primary strategic and research contact for your accounts, with senior strategy support available for complex engagements.
  • User Research & Digital Strategy Plan, design, and execute user research programs - including stakeholder interviews, user interviews, usability testing, surveys, and synthesis - from screener to final findings.
  • Lead and facilitate discovery activities - including audience research, competitive analysis, and opportunity assessments - with research rigor as the throughline.
  • Develop high-impact presentations and strategic deliverables that inspire clients and equip cross-functional teams with clear direction.
  • Collaboration & Research Advocacy Partner closely with designers, creatives, technologists, and content strategists to ensure research informs - and stays connected to - design and build decisions.
  • Experience leveraging AI and emerging tools to support digital growth and impact.
  • Genuinely curious about people - you design research to find real answers, not to confirm assumptions.
  • Grounded, values-driven, and able to build trust quickly.
  • You'll own client engagements end to end, with the support of senior strategists when the work calls for it.

Requirements

  • Strong understanding of websites, UX design, IA, and product strategy.

Nice to have

  • Experience facilitating workshops for brand, messaging, or creative development.
  • Experience with research tools such as UserTesting, Optimal Workshop, Dovetail, or similar platforms.
  • Familiarity with accessibility standards and inclusive research practices.
  • We want you to have fun - and we understand that you have a life outside of work.
  • We're a DC-based digital agency with a national reach and a strategy-first mindset.
  • We're proud to be a certified LGBTBE business and an equal opportunity employer.
  • Experience & Expertise 7-10+ years of experience in UX research, digital strategy, experience design, consulting, or a related field
  • digital agency experience preferred.

Compensation

  • Salary range $90,000-$120,000 per year (dependent upon experience and skills).

Benefits

  • New business referral bonus Professional development opportunities Flexible work schedule Pre-tax DC Metro SmartBenefits
  • Serve as a trusted digital advisor to senior stakeholders, balancing big picture vision with practical, results-driven recommendations.
  • Flexible work schedule, including remote work options.

Company info

  • "Everyone deserves to come to work and be happy." This means we care as much about quality as we do about budgets, we find the strengths in each employee and nurture them, and we encourage a culture that values innovation and creative freedom.
  • We partner with nonprofits, associations, and mission-driven companies to help them connect more meaningfully with their audiences.
  • We believe diverse voices lead to stronger work - and stronger impact.
  • WHAT WE OFFER Salary range $90,000-$120,000 per year (dependent upon experience and skills).
  • A collaborative, supportive team environment.
  • A beautiful office in Washington D.C., where local staff go to the office 2x/week.
  • Opportunities for professional growth and skill development.
  • Exposure to a variety of industries, with a strong focus on nonprofits.
  • Access to training, conferences, and networking opportunities.
  • HOW TO APPLY Send us your resume and select deliverable examples that showcase your ability to frame recommendations, roadmaps, proposed website IA, or other digital strategy or website elements.
  • We don't need a boilerplate cover letter.
  • Instead, tell us about a research project you're proud of - what you set out to learn, how you ran it, and what it changed.
  • We allow our employees creative freedom.
  • We treat them with respect.
  • We value their opinions.
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