Postman
Technical Community Manager
San Francisco, California, United States · Senior
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About the role
- Postman is the world's leading API platform, and APIs and AI agents are increasingly the backbone of modern software.
- One that goes beyond Postman users to become the destination for any developer working with APIs and AI agents.
- The intersection of APIs and AI agents is one of the most exciting spaces in software right now, and Postman sits right in the middle of it.
Responsibilities
- Own the end-to-end strategy for Postman's Discord community, from onboarding flows to retention and reactivation
- Design and run Discord-native engagement programs including Quests, Stage events, and structured channels that reward participation and drive meaningful technical conversations
- Create community rituals - weekly challenges, office hours, live builds, AMAs - that give developers a reason to keep coming back
- Enable Ambassadors and MVPs to run local and virtual user groups, create content, and represent Postman at external events
- Develop onboarding and enablement resources so program members can hit the ground running independently
- Lead the creation of a broader "Agents & APIs" community - a vendor-neutral space for developers building with AI agents, LLMs, MCP servers, and API-first architectures
- Position Postman as the connective tissue for agent development workflows: design, test, mock, monitor, and collaborate
- Proven track record building programs (ambassador, MVP, user group, or equivalent) from zero to measurable impact
Requirements
- 6+ years of experience in developer community management, developer relations, or a closely related technical role
- Experience with AI agents, LLM orchestration frameworks (LangChain, CrewAI, AutoGen, etc.), or MCP-based tool use
- Experience with global community programs spanning multiple time zones and languages
Skills
- Curate and commission technical content, tutorials, and community showcases that highlight real-world agent and API patterns
- Work closely with Product and Growth teams to translate community engagement into measurable product activation
- Instrument and report on how community engagement correlates with feature adoption and user retention
- Amplify the best community content through Postman's owned channels - newsletter, social, and the Postman Public API Network
Compensation
- The reasonably estimated base salary for this role ranges from $175,000.00 to $195,000.00, plus a competitive equity package.
Benefits
- Define and track community health metrics: signup growth, DAU/MAU, message volume, retention curves, and engagement rate
- Build Postman's Ambassador and MVP programs from the ground up, including selection criteria, tiered benefits, activation playbooks, and recognition systems
Company info
- The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded.
- At Postman we value in person collaboration.
- We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, New York City, Tokyo and London.
Equal opportunity
- Postman is an Equal Employment Opportunity and Affirmative Action Employer.
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
- Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers.
- Postman does not accept unsolicited headhunter and agency resumes.
This listing is sourced directly from Postman's careers page and normalized into a canonical job model.