WellBiz Brands, Inc.

WellBiz Brands, Inc.

Senior Director, Operations - Drybar

Denver, CO, US · Director

Sponsorship not specified$125k-$140kDetected 1 day ago
Project ManagementLeadershipCommunicationMentoringMicrosoft Office

About the role

  • Overview The Senior Director of Operations - Drybar is the senior operational leader responsible for driving franchisee performance, engagement, and operational excellence across the Drybar system.
  • Coach franchise owners on revenue growth, profitability, staffing, membership performance, and guest experience.

Responsibilities

  • Overall Objectives/Responsibilities, goals, expectations Franchisee Performance & Business Coaching Drive franchisee engagement, operational consistency, and unit-level economic performance across the Drybar system.
  • Team Leadership & Development Lead and develop a team of Directors, Senior Managers, and Managers supporting the Drybar franchise network.
  • Partner cross-functionally with internal teams to support successful project management and rollout execution.
  • Franchisee Engagement & Communication Build strong relationships with franchise owners through consistent communication, visibility, and partnership.
  • Lead operational meetings, webinars, business reviews, and franchisee engagement forums.
  • Drive continuous improvement initiatives that support franchisee success and operational scalability.
  • Additional Responsibilities Maintain regular travel and field visibility across the Drybar system.
  • Through the WellBiz Brands support staff, the brands strive to uphold these core values:integrity, accountability, service-mindedness, decisiveness/bias to action, curiosity, and resilience.
  • These core values embody everything important for each brand - from franchise owners to clients - to lead healthy, balanced lives.
  • We believe that a diverse mix of talented people sparks creativity, fosters innovation, and drives results, and a broad understanding of diversity in all ways.

Requirements

  • 3+ years of experience leading and developing operational support teams.
  • EDUCATION/EXPERIENCE: Bachelor's degree in Business, Operations, Management, or related field preferred.
  • 7+ years of franchise operations, multi-unit leadership, or field support experience.
  • Demonstrated experience coaching franchise owners or multi-unit operators on business performance and profitability.
  • Experience supporting beauty, wellness, retail, hospitality, or service-based franchise systems preferred.
  • Multi-unit operational leadership experience is strongly preferred

Skills

  • Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

Compensation

  • $125,000.00 - $140,000.00/annually.
  • Salary ranges reflect Colorado disclosure requirements.
  • Compensation may vary by geographic location for candidates working outside Colorado.
  • This position is eligible for an annual performance-based incentive bonus with a target opportunity of up to 20% of base salary, along with a comprehensive benefits package.

Benefits

  • Flexible time off and holiday schedule Medical, dental, vision, and life insurance Health Savings Account Flexible Spending Account 401K match Monthly allowance for spending at WellBiz Brands, Inc. owned brands
  • Essential Skills, Experience, and Qualifications: EDUCATION/EXPERIENCE: Bachelor's degree in Business, Operations, Management, or related field preferred.

Company info

  • At WellBiz Brands, we value, promote, and celebrate diversity, equality, and inclusivity.

This listing is sourced directly from WellBiz Brands, Inc.'s careers page and normalized into a canonical job model.