Fortive

Fortive

Medical Physics Operations Associate - Landauer

Remote, IL, United States

Sponsorship not specified$21k-$31kDetected 6 days ago
SalesforceCRMSalesAccount ManagementAccountingExcelQuickBooksCustomer SupportZendeskResearchProblem SolvingAdaptabilityMicrosoft OfficeAccounts Payable

About the role

  • GENERAL SUMMARY: The preferred candidate will possess proficiency in cloud-based database applications, specifically Salesforce.com, and must demonstrate experience in managing a broad spectrum of administrative and technical support tasks. This role is focused on providing excellence in customer service, alongside internal support, and requires an aptitude
  • for problem-solving to handle a variety of customer inquiries. The Medical Physics Operations Associate works directly with our customers, physicists, and sales team. In addition, the candidate will be empowered to be part of cross-functional engagements to be part of our continuous mentality to improve our overall customer experience. DUTIES AND

Responsibilities

  • Fluke Biomedical leads the world in manufacturing biomedical test equipment like defibrillator analyzers and digital pressure meters.

Requirements

  • Capable and willing to obtain a thorough technical knowledge of all product lines/services.
  • Ability to multi-task and switch gears quickly without losing focus on attention to detail.
  • We use the proven Fortive Business System (FBS) to accelerate our positive impact.

Nice to have

  • Attend Kick off calls with new/existing clients to gather information for accounts, (Billing information, Equipment Lists, Facility addresses, etc..).
  • Frequently check generated error reports for correction.
  • and working with clients and physicists to set up future services.
  • and responding to client requests for equipment replacements or removal.
  • Provide operational reports to ensure work orders are being processed efficiently and assist with follow up on overdue services.
  • Close out fee-for-service and contract work orders to ensure work is appropriately invoiced and client portals and inventories are updated and accurate.
  • Process and export work order information for billing.
  • Edit and distribute imported invoices in QuickBooks, as necessary.

Compensation

  • The salary range for this position (in local currency) is 20.76 - 31.15 hourly
  • Pay Range The salary range for this position (in local currency) is 20.76 - 31.15 hourly

Company info

  • At FHS, we believe in your potential - your ability to learn, grow and contribute in meaningful ways.

Equal opportunity

  • We Are an Equal Opportunity Employer.
  • equal opportunity employers.
  • Individuals who need a reasonable accommodation because of a disability for any part of the employment
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This listing is sourced directly from Fortive's careers page and normalized into a canonical job model.