State Street

R-794763 Operations Client Service, AVP (Open)

Quincy, Massachusetts

Sponsorship not specified$80k-$140kDetected 12 hours ago

Project ManagementCommunication

About the role

The role serves as a primary point of contact combining service governance, relationship oversight, and solutioning capabilities to enhance the client experience through the power of One State Street.
It means our client-facing functions work together to bring the very best solutions and services the firm has to offer - across all of our locations, products, and capabilities.
Salary Range: $80,000 - $140,000 Annual The range quoted above applies to the role in the primary location specified.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.

4-6 years of financial services experience in operational, product management, or a project oversight capacity.
Strong communication skills and ability to present to clients and senior STT management.

Work closely with internal teams and clients, facilitating communication to ensure an effective operating environment.
Provide overall project management for client-related and internal initiatives, acting as a liaison between business units to ensure successful implementation while managing internal and external expectations.
Begin to focus on strategic aspects of maintaining long-term relationships and helping to grow share of wallet.
Keep senior management informed of new developments, service issues, and potential new business opportunities.
Ability to work effectively with a strong sense of partnership with internal groups, as necessary, to achieve desired results for our clients.
Operate with minimal supervision and an owner's mindset in a complex, fast-moving environment.
Experience in a client-facing role, robust communications skills, and some experience with presentations.
Proficiency on Enterprise platforms.

$80,000 - $140,000 Annual
incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities

gin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military a

This listing is sourced directly from State Street's careers page and normalized into a canonical job model.