Aven Hospitality

Aven Hospitality

Senior Account Manager, Strategic Accounts

USA Remote · Senior

Sponsorship not specifiedDetected 21 days ago
SalesforceAccount ManagementPipeline ManagementNegotiationContract ManagementCustomer SuccessLeadershipCommunicationPublic Speaking

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

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About the role

  • These are complex, high-value accounts with significant ARR and sophisticated stakeholder landscapes.
  • This role exists to protect and grow that revenue with the precision, presence, and commercial judgment that accounts at this level demand.
  • This portfolio is strategically balanced so that every account receives the depth of attention it deserves.

Responsibilities

  • Own and continuously deepen the commercial relationship across each account in your portfolio,
  • Build trusted partnerships with the most senior distribution, revenue, and commercial leaders within your
  • accounts, positioning Aven as a strategic partner in their long-term technology and revenue strategy
  • Develop a thorough understanding of each customer's business model, competitive environment,
  • ownership structure, and strategic priorities, and use that knowledge to drive more relevant and impactful
  • Own the full commercial lifecycle for your portfolio: account planning, renewal strategy, upsell and cross sell execution, pricing, negotiation, and contract management
  • Develop and execute a strategic account plan for each customer that defines revenue growth targets, expansion opportunities, relationship milestones, and renewal timelines across a multi-year horizon
  • Lead commercial negotiations with confidence and discipline, balancing customer advocacy with Aven's margin and pricing standards
  • Maintain accurate pipeline and revenue forecasts in Salesforce, with current opportunity status and clear next steps documented for every active pursuit
  • Plan and lead high-stakes customer engagements including executive business reviews, strategic planning sessions, and senior stakeholder presentations that advance the commercial relationship and demonstrate Aven's value with clarity and authority

Requirements

  • Minimum 5 years of strategic account management experience in the hospitality technology industry, with
  • Proven track record of meeting or exceeding revenue retention and growth targets within a portfolio of sophisticated enterprise or strategic accounts
  • Fluency with CRS, PMS, distribution technology, or related hospitality systems and the ability to engage credibly with revenue management and technology leaders
  • Proficiency with Salesforce for pipeline management, opportunity tracking, and account documentation
  • Bachelor's degree or equivalent

Skills

  • Aven Hospitality is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform.
  • Senior Account Manager - Strategic Accounts

Compensation

  • Very competitive compensation

Benefits

  • Partner with the Customer Success Manager aligned to your accounts to ensure a coordinated, high quality customer experience and to stay informed on account health, product adoption, and service-level performance

Company info

  • You are Aven Hospitality's most visible commercial presence with some of its most consequential customers.
  • The Senior Account Manager, Strategic Accounts owns the commercial relationship for a small portfolio of Aven Hospitality's most important customers in North America.

This listing is sourced directly from Aven Hospitality's careers page and normalized into a canonical job model.