Lumen Technologies

Lumen Technologies

OPERATIONS TECHNICIAN III - PUB SEC

WORKS FROM HOME, Colorado, USA · Mid

No sponsorship$78k-$103kDetected 8 days ago
TypeScriptCybersecurityTCP/IPCiscoBGP/OSPFLeadershipCommunication

About the role

  • The technician proactively monitors, responds to and resolves network issues and alarms.
  • In the process of network restoration notifies management and program office with risk potential and an impact assessment.
  • Interface with fiber vendors, telecom providers and other entities on complex technical matters.

Responsibilities

  • Analyze network troubles, assess performance data and develop design optimization plans accordingly.
  • With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
  • Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

Requirements

  • Minimum of 5+ years' experience with SONET based, long-haul and metro transport networks, next-generation DWDM wavelength systems, SDH networks with SNCP rings, DCCS cross-connect systems and/or Ethernet, VPLS, IP, MPLS.

Nice to have

  • Associate degree in Engineering, Electronics, Software, or Networks
  • Seven or more years applicable work experience Preferred Cisco CCIP, CCDP, CCNP certifications, Juniper or ALU data networking equivalent.
  • Previous experience with broadband and/or narrowband circuit maintenance, testing and restoration, provisioning databases and circuit activations.
  • Previous experience with routers, IP protocols, configurations, interfaces is strongly preferred.
  • Must be able to effectively manage multiple issues simultaneously through effective work prioritization.
  • Demonstrated ability to make sound decisions and logical thinking when under pressure.
  • Individual pay is based on skills, experience and other relevant factors.
  • We set clear expectations and trust people to meet them.

Compensation

  • $78k-$103k

Benefits

  • We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
  • Benefits Bonus Structure #LI-Remote What to Expect Next Requisition #: 342297 Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‑focused organization.

Company info

  • Work very closely with Federal government network operation centers (NOC) customers for all demand and scheduled maintenance to conform to customer network management requirements and protocols.
  • Participate as a Lead/SME to select customers to participate in regular customer meetings, procedural reviews, audits, and other functions Review and interpret electric data processing (EDP) and as-built engineering documentation.

Equal opportunity

  • Flexibility with regard to work levels and shift accommodation is imperative.

Visa & Work Authorization

  • Possess at minimum an Active/Current TS security clearance

This listing is sourced directly from Lumen Technologies's careers page and normalized into a canonical job model.