Dexterity

Dexterity

Field Service Engineer

Redwood City

Sponsorship not specified$80k-$110kDetected 72 days ago
PythonGitLinuxJiraLogisticsZendeskSolidWorksRoboticsControlsNetwork EngineeringCommunicationCollaboration

Stay score

odds of building a lasting career here

47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

Personalize to your clock →

Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

No reports yet — be the first to help the next applicant.

About the role

  • As a Field Service Engineer, your primary mission is keeping Dexterity's robotic systems running at peak performance in live customer warehouse environments.
  • This role is focused on hands-on field servicing, preventive maintenance, physical retrofits, and rapid hardware/software troubleshooting.
  • You will be the primary technical point of contact on the shop floor during deployments and service calls, ensuring physical AI systems remain reliable, operational, and capable of hitting customer performance goals.

Responsibilities

  • Field Hardware Diagnostics: Perform root-cause analysis (RCA) on failing physical hardware, mechanical assemblies, pneumatics, sensors, and electrical control circuits using multimeters and oscilloscopes.
  • System Commissioning & Deployment: Lead hardware installation, software commissioning with specialized tooling, testing, and calibration during new system rollouts.
  • Spares & Component Refurbishment: Assist in RCAs on failed production components, log ticket updates, manage spare parts inventories, and refurbish components following repair protocols.
  • Customer Facing & Enablement: Act as the technical face of Dexterity on site, training customer personnel, operators, and external partners on proper handling, basic troubleshooting, and maintenance protocols.
  • Engineering Feedback Loop: Deliver clear field documentation, ticket logs, and actionable issue trends back to HQ engineering to improve future product serviceability and design.

Requirements

  • Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment.
  • BS or AAS in an engineering discipline related to robotics (CS, EE, ME, Mechatronics, etc.) or equivalent practical field service experience.
  • If you don't have a degree, but have the confidence and hands-on skill to service complex machinery, please apply-curiosity, tenacity, and perseverance trump degrees in this role.
  • Field & Hardware Expertise:
  • Proven experience performing mechanical, electrical, and pneumatic repairs on automated or industrial control systems using hand tools, power tools, and electrical test equipment.
  • Comfort navigating Linux/UNIX command line (CLI), analyzing system logs, and basic networking troubleshooting.
  • Ability to communicate technical issues clearly to both non-technical site operators and HQ engineering teams.
  • Basic software scripting or troubleshooting experience (Python, Linux, GitHub).

Skills

  • Actual compensation will be determined based on factors including experience, skills, and overall qualifications.

Compensation

  • Base pay is one component of Dexterity's total rewards package, which may also include equity, comprehensive medical, dental, and vision benefits, and other compensation elements depending on eligibility.
  • The annual base salary range for this position is $80,000-$110,000 USD.
  • Actual compensation will be determined based on factors including experience, skills, and overall qualifications. Final compensation will be determined on a case-by-case basis and will also consider relevant experience and internal equity.

Benefits

  • Base pay is one component of Dexterity's total rewards package, which may also include equity, comprehensive medical, dental, and vision benefits, and other compensation elements depending on eligibility.
  • Final compensation will be determined on a case-by-case basis and will also consider relevant experience and internal equity.
  • Education & Experience: BS or AAS in an engineering discipline related to robotics (CS, EE, ME, Mechatronics, etc.) or equivalent practical field service experience.

Company info

  • We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.
  • We are committed to creating an inclusive workplace where all employees and applicants are treated with fairness and respect.

Equal opportunity

  • Employer
  • Dexterity is proud to be an equal opportunity employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with fairness and respect.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, ancestry, national origin, citizenship, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, medical condition, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
  • Dexterity is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants requiring accommodations during the hiring process, consistent with applicable law. If you require an accommodation, please let us know.

Visa & Work Authorization

  • ceive consideration for employment without regard to race, color, religion, religious creed, ancestry, national origin, citizenship, age, sex (including pregnancy, childbirth, breastfeeding, and related medical condition
Apply directly at Dexterity →Create a free account for alerts like thisView Dexterity immigration profile

This listing is sourced directly from Dexterity's careers page and normalized into a canonical job model.