Ingram Micro Inc.

Ingram Micro Inc.

Platform Specialist - Cisco

Buffalo, NY, United States of America

Sponsorship not specified$44k-$70kDetected 23 days ago
Customer SupportCiscoCommunicationMicrosoft Office

About the role

  • Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met.
  • Works with sales management, sales reps and customer service to process customer orders and/or change orders.
  • Verifies and reviews the accuracy of orders.

Responsibilities

  • Provides support to a team of sales (inside/outside) representatives.
  • Provides administrative or technical support at a senior level.
  • May act as a lead or mentor to more junior technical or administrative support personnel. Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.

Requirements

  • Two year college degree or equivalent experience and minimum 3 year experience in functional area.
  • OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level.

Nice to have

  • These awards are allocated based on position level and individual performance.

Skills

  • Knowledge of professional, effective communication techniques and customer care.
  • Understanding of Ingram Micro programs, services, and products.
  • Skilled in personal computing including Microsoft programs such as Outlook and Excel.
  • Strong organizational skills.
  • Able to prioritize and operate with urgency and results oriented.

Compensation

  • The typical base pay range for this role across the U.S. is USD $43,800.00 - $70,100.00 per year.

Company info

  • Prepares product/license quotes as needed for pre-sales customers.

This listing is sourced directly from Ingram Micro Inc.'s careers page and normalized into a canonical job model.