Ingram Micro Inc.
Platform Specialist - Cisco
Buffalo, NY, United States of America
Sponsorship not specified$44k-$70kDetected 23 days ago
Customer SupportCiscoCommunicationMicrosoft Office
About the role
- Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met.
- Works with sales management, sales reps and customer service to process customer orders and/or change orders.
- Verifies and reviews the accuracy of orders.
Responsibilities
- Provides support to a team of sales (inside/outside) representatives.
- Provides administrative or technical support at a senior level.
- May act as a lead or mentor to more junior technical or administrative support personnel. Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
Requirements
- Two year college degree or equivalent experience and minimum 3 year experience in functional area.
- OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level.
Nice to have
- These awards are allocated based on position level and individual performance.
Skills
- Knowledge of professional, effective communication techniques and customer care.
- Understanding of Ingram Micro programs, services, and products.
- Skilled in personal computing including Microsoft programs such as Outlook and Excel.
- Strong organizational skills.
- Able to prioritize and operate with urgency and results oriented.
Compensation
- The typical base pay range for this role across the U.S. is USD $43,800.00 - $70,100.00 per year.
Company info
- Prepares product/license quotes as needed for pre-sales customers.
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This listing is sourced directly from Ingram Micro Inc.'s careers page and normalized into a canonical job model.