Sigma Computing
Technical Support Engineer
San Francisco, CA · Mid · Full-time
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$16,288 more — $106,288 — moves this role to Level II and 2 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $106,288 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Database Administrators" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Database Administrators (15-1242) · San Francisco-Oakland-Fremont, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card intent detected
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- This requirement is a minimum and cannot be substituted by work experience alone.
- Highly Desirable Skills & Experience - Supporting a cloud service in production. - Experience working with Snowflake, Redshift, or BigQuery. - Knowledge of GCP or AWS. - Startup experience.
- Additional Job details The base salary range for this position is $90k - $115k annually.
Responsibilities
- Working closely with the development team, you will develop best practices and tools for diagnosing issues and optimizing the service for performance.
- Collaborate with cross-functional groups - backend, frontend, DevOps, design, product, and the go-to-market teams to create a first-class experience for users of our product.
- Participate in quarterly projects and perform periodic on-call duties to improve automation and processes.
Requirements
- Highly Desirable Skills & Experience - Supporting a cloud service in production..
- Experience working with Snowflake, Redshift, or BigQuery..
- Knowledge of GCP or AWS. - Startup experience.
- We are enthusiastically looking for people that will help us grow our company and sometimes we are imperfect communicators and can't articulate perfectly what experience is required for a role.
- 2+ years of experience in a customer-facing technical role (Technical Support, Solutions Engineering, or Software Engineering) at a cloud or SaaS provider.
- SQL proficiency - strong grasp of JOINs, Partitions, Window Functions, Aggregations, CTEs, and sub-queries.
- SQL query performance troubleshooting and query plan analysis.
- Proficient in data modeling concepts.
- Ability to chart data into logical visualizations.
- A proven track record of building trust with customers and bringing issues to resolution quickly.
- Excellent verbal and written communication skills.
- A strong desire to build scalable processes for issue resolution - documenting common patterns and building tooling for diagnosing issues.
- Strong collaboration skills and the ability to work with multiple departments to coordinate issue triaging, diagnosis, and resolution.
- Supporting a cloud service in production.
- Knowledge of GCP or AWS.
- Startup experience.
Compensation
- Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing.
- This role is eligible for an annual bonus, stock options, as well as a comprehensive benefits package.
- Additional Job details The base salary range for this position is $90k - $115k annually.
Benefits
- Generous health benefits
- Flexible time off policy.
- Take the time off you need!
- Commuter and FSA benefits
Company info
- Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse. Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance. Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale. Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase.
- Sigma announced its $80M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year.
- Come join us!
- Benefits For Our Full-Time Employees:
- Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse.
- Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance.
- Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale.
- Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase.
- Sigma announced its $80M in Series E financing in May 2026.
- The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN.
- This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year.
- Equity
- Flexible time off policy. Take the time off you need!
Visa & Work Authorization
- g a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran, or any othe
This listing is sourced directly from Sigma Computing's careers page and normalized into a canonical job model.