Veo
Customer Support Specialist for Miami, Florida
Miami
Sponsorship not specified$47k-$50kDetected 831 days ago
Customer SuccessCustomer SupportCommunication
About the role
- Veo is a global leader in AI-based sports camera technology.
- Our innovative, fully automatic camera solution enables sports teams to record matches and training sessions without a camera operator.
- We're democratizing the world of sports by granting video analysis for teams on all levels-a privilege that used to be only for the few.
Responsibilities
- Support the second line team by resolving general tickets and only forwarding the complex ones to the next level
- You will be a part of the Customer Support team in Miami.
- We unite our efforts to create a great workplace fuelled by our love of technology, desire to make a mark, and positive energy across our civilization.
Nice to have
- Experience in customer-facing roles.
- Experience with tech support and/or product support.
- Excellent written communication skills.
- Interest in Soccer
- Passionate about helping people and making them succeed.
- Solution-oriented mindset and a structured approach to work.
- Familiarity with customer service tools is an advantage.
- Interest in sports is a plus.
Compensation
- $47k-$50k
Benefits
- We enjoy a laid-back atmosphere in the office, where our kitchen is always well-stocked (courtesy: our super awesome Office Manager), and performance-driven culture is at its core.
- We are diverse, open-minded, and have a laid-back atmosphere, but with a performance-inspired culture at its core.
Company info
- Communicate relevant feedback and issues from customers within the support team using the right escalation flows and channels
- But that's not the most remarkable thing about us.
- We've attracted some of the brightest minds in the industry.
- They are the reason we can create a great product and do it while enjoying ourselves We are looking for a Soccer fan who is passionate about helping coaches, players, and fans level up their game.
- The Who, What, Why And Where There is a big global interest for our product, and to supercharge the potential we are now hiring the best customer service talent for our Customer Success team.
- At the heart of our strategy is to keep customers happy and guide them to get the most out of being a Veo customer.
- You will be a part of our accelerating growth journey in a modern scale up company with a revolutionary product that is impacting so many sporting careers and lives.
- We are a bunch of highly diverse, open-minded, high-spirited and fun-loving individuals driven by a common goal to contribute to innovation in the sports industry.
- Be a part of our accelerating growth journey in a modern scale-up company with a revolutionary product.
This listing is sourced directly from Veo's careers page and normalized into a canonical job model.