First Am

First Am

Senior Business Process Owner

USA, California, Santa Ana · Senior

Sponsorship not specified$98k-$130kDetected 14 days ago
Data VisualizationExcelProcess ImprovementCommunicationAdaptability

About the role

  • Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people.
  • Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years.
  • We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists.

Responsibilities

  • By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it!

Nice to have

  • Experience in title insurance and escrow industry, with direct exposure to the full transaction lifecycle.
  • Experience supporting multi-state, regional, or national title and escrow operations.
  • Experience driving process automation and workflow optimization within title and escrow environments.
  • Familiarity with Lean, Six Sigma, or other continuous improvement methodologies (certification preferred).
  • Translate operational needs into scalable, digital-first solutions by collaborating closely with technology and product teams to define automation, system enhancements, and integrations that amplify human performance.
  • Leverage production data and root cause analysis to diagnose issues, measure performance, and continuously refine processes-embracing adaptability and iteration as core to delivering sustained impact.
  • Other duties as assigned.
  • 8+ years of progressive experience in the functional area with demonstrated ownership of large-scale process transformation initiatives.

Compensation

  • $97,700.00 - $130,300.00 Annually
  • This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

Benefits

  • Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Company info

  • Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
  • What We Do
  • Own and evolve enterprise-critical process domains within the title insurance lifecycle, applying a first-principles mindset to challenge legacy workflows and drive toward simpler, more scalable, and outcome-driven solutions.
  • Join a team that puts its People First!
  • They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.
  • First American will always strive to be a great place to work, for all.
  • For more information, please visit www.careers.firstam.com.
  • Partner with functional area teams and cross-functional stakeholders to reimagine and streamline workflows across the entire transactional lifecycle.
  • Develop, maintain, and govern standardized process documentation (e.g., SOPs, swim lanes, process narratives) to ensure consistency, scalability, compliance, and sustained adoption across the organization.

Equal opportunity

  • First American is an equal opportunity employer in every sense of the term.
  • equal opportunity employer in every sense of the term.
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This listing is sourced directly from First Am's careers page and normalized into a canonical job model.