Lifeworks
Cloud & Infrastructure Specialist
Westwood, Massachusetts, USA
Sponsorship not specified$65k-$85kDetected 26 days ago
PowerShellReactGCPAzureCloud PlatformsLinuxRecruitingCustomer SupportLeadershipCommunicationProblem SolvingMicrosoft Office
About the role
- TELUS Health is empowering every person to live their healthiest life.
- As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
- You'll join a department that's focused on seamless client experiences, fast problem resolution, and keeping the systems running that matter to millions of people.
Responsibilities
- Build, maintain, and optimize cloud and server infrastructure that supports millions of plan members
- Perform server patching and OS upgrades, ensuring systems stay secure and up-to-date
- Support software deployment activities and help teams get new solutions into production safely
- Client & Team Support
- Manage your ticket queue strategically, balancing urgent needs with quality work
- Create clear technical documentation that helps others understand our infrastructure and procedures
- Maintain our configuration management database (CMDB) as the single source of truth for our systems
- We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
- We don't just manage infrastructure-we enable our clients to focus on what they do best, knowing their systems are in expert hands.
Requirements
- 3-5 years of experience in infrastructure engineering, including ticketing systems
- Strong proficiency with Windows and Linux operating systems
- Proficiency with Microsoft Office suite
- Familiarity with deployment automation technologies
- Experience with Google Cloud or Microsoft Azure platforms
- Experience with ServiceNow ticketing systems
Compensation
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- $65,000 - $85,000 USD
- Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.
- We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations.
- We're open to discussing competitive compensation packages tailored to your experience level and expertise.
Benefits
- Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.
- TELUS Health Retirement and Benefits Solutions administers pension and benefits plans for nearly nine million members across Canada and the United States.
- Plus, you'll join a supportive team culture where learning and growth are valued.
- TELUS Health is an
Company info
- This role is perfect if you're looking to deepen your infrastructure expertise while working on systems that impact millions of lives.
- A bit about us
- By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Equal opportunity
- Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity.
Visa & Work Authorization
- It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status
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This listing is sourced directly from Lifeworks's careers page and normalized into a canonical job model.