Example Corp

Customer Success Manager

Denver, CO · Full-time

Work authorization required$60k-$87kDetected 8 days ago

Account ManagementRecruitingOnboardingCustomer SuccessCommunicationMentoring

About the role

About the position We believe in the power of hiring.
Because the potential for people to do something outstanding has everything to do with being in the right role, on the right team, at the right time.
That's where Example Corp comes in - from recruiting to on-boarding, we make software to help every company be great at hiring.

Responsibilities

Own and manage customer relationships to showcase the value of Greenhouse and ensure customer happiness and engagement
Demonstrate knowledge of products, services, and methodologies to enthusiastically provide support and mentorship
Serve as a trusted advisor, advocating internally for customer needs and feature requests to Greenhouse's internal Support, Product, Engineering, and Sales teams
Partner with the Account Management team throughout the customer lifecycle to prevent churn and ensure renewals
Your own rare talents! If you don't meet 100% of the qualifications above, tell us in your cover letter why you'd be a phenomenal fit for this role
Our success in making companies great at hiring depends on our ability to create a diverse, equitable and inclusive environment.
By ensuring that every Greenie is able to bring a diversity of talents to our work, we're increasingly capable of living out our mission and providing real insight from our products to support our customers.
Come grow with us at Greenhouse, where we're building a team to face the world's increasingly complex and diverse hiring needs.

Requirements

Experience with hands-on account management or customer success management in the tech industry
Applicants must be currently authorized to work in the United States on a full-time basis.
If you are based in California, we encourage you to read this important information for California residents linked here.
A helper - you can easily smooth bumpy roads and have a knack for winning hearts and minds
An excellent teammate - you are not only focused on detail, but can see the "big picture" and provide ideas to elevate the team and our processes

Compensation

$60,000 - $87,000.

Benefits

Collaborate with high-profile and fast-growing companies to revolutionize their hiring processes
For US-based employees, we offer flexible vacation, commuter benefits and a 401(k) plan, and for Dublin-based employees we offer 25 days' vacation and a pension plan.

Company info

At Greenhouse, we celebrate having a diverse group of hardworking employees - and it hasn't gone unnoticed. In 2019, we were ranked #4 in Fortune's Best Workplaces in New York and #5 in their Best Company Culture. We've also been recognized as a Best Company for Diversity by Comparably, and have been named to Inc. Magazine's Best Workplaces list. We pride ourselves on fostering a collaborative culture throughout every step of a Greenhouse employee's journey. From day one of our interview process to executive "Ask Me Anything" sessions, we consistently cultivate an inclusive environment.
For all our employees, we offer a full slate of benefits from competitive salaries, stock options, medical, dental and vision coverage, disability coverage, employer paid life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program. For US-based employees, we offer flexible vacation, commuter benefits and a 401(k) plan, and for Dublin-based employees we offer 25 days' vacation and a pension plan.
Our success in making companies great at hiring depends on our ability to create a diverse, equitable and inclusive environment. To that end, we're committed to attracting, developing, retaining and promoting a diverse workforce, and infusing DE&I throughout all of our internal practices. By ensuring that every Greenie is able to bring a diversity of talents to our work, we're increasingly capable of living out our mission and providing real insight from our products to support our customers. We encourage people from underrepresented backgrounds and all walks of life to apply. Come grow with us at Greenhouse, where we're building a team to face the world's increasingly complex and diverse hiring needs.
Want to learn more about our interviewing process? Check out our interviewing at Greenhouse page.
At Greenhouse, we celebrate having a diverse group of hardworking employees - and it hasn't gone unnoticed.
In 2019, we were ranked #4 in Fortune's Best Workplaces in New York and #5 in their Best Company Culture.
We've also been recognized as a Best Company for Diversity by Comparably, and have been named to Inc.
Magazine's Best Workplaces list.
We pride ourselves on fostering a collaborative culture throughout every step of a Greenhouse employee's journey.
From day one of our interview process to executive "Ask Me Anything" sessions, we consistently cultivate an inclusive environment.
For all our employees, we offer a full slate of benefits from competitive salaries, stock options, medical, dental and vision coverage, disability coverage, employer paid life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program.
To that end, we're committed to attracting, developing, retaining and promoting a diverse workforce, and infusing DE&I throughout all of our internal practices.

Visa & Work Authorization

Applicants must be currently authorized to work in the United States on a full-time basis.

Apply directly at Example Corp →Create a free account for alerts like this View Example Corp immigration profile

This listing is sourced directly from Example Corp's careers page and normalized into a canonical job model.