Freshfields

Freshfields

Document Specialist

Raleigh

Sponsorship not specifiedDetected 27 days ago
Customer SupportCommunicationProblem SolvingPublic SpeakingMicrosoft Office

About the role

  • Must possess the confidence and motivation to challenge and improve the way that work is done.

Responsibilities

  • Creating, formatting and updating a wide range of complex documents, reports, spreadsheets and presentations, adhering to the house-style and utilizing the appropriate tools to ensure efficiency and accuracy.
  • Converting documents across various packages into house-style, using firm templates, styles and schemes.
  • Proofreading and quality checking all work to ensure that completed documents are delivered accurately and to an appropriately high standard. Ensuring all edits have been inserted and make logical and grammatical sense.
  • Ensuring own technical skills are maintained and updated, including developing extensive knowledge of the firm's global document templates.
  • Assisting in non-document production administration tasks, by exception, when workloads are high across the whole team/service.
  • Proofreading and quality checking all work to ensure that completed documents are delivered accurately and to an appropriately high standard.
  • Demonstrating a proactive approach to ensure fee earners and internal clients' requirements are met, liaising with other functions to support fee earner requirements where necessary eg Freshfields Hub, Design function.
  • Proactively providing support to other Document Specialists across the global network to ensure that peaks and troughs of demand are managed.
  • Supporting team quality check processes as well as checking own work.

Requirements

  • Accurately interpreting complex fee earner briefs and producing documents within the required timescales, seeking clarification when necessary.

Skills

  • Advanced level of skill in all MS Office packages
  • Proven experience of leading project teams
  • Proven problem solving and trouble shooting skills
  • Flexible and proactive approach
  • Committed to personal development
  • Personal skills and attributes:
  • Proven ability to work well in teams and with stakeholders at every level
  • Proven resilience and the ability to remain calm under pressure
  • Strong communication skills both written and oral
  • An inherent drive for professional and personal development
  • A positive and enthusiastic attitude
  • Proven independence and maturity in decision making

Benefits

  • Troubleshooting document technical issues including using clean-up software such as DocXTool and performs "health checks" on documents as required.

Visa & Work Authorization

  • olor, ethnicity, religion, creed, sex (including pregnancy, childbirth or related medical conditions), national origin, citizenship, immigration status, ancestry, age, marital status, protected veteran status, military s

This listing is sourced directly from Freshfields's careers page and normalized into a canonical job model.