Vantagedc
Manager, Critical Infrastructure Operations, NA
Montreal, Quebec
Sponsorship not specifiedDetected 25 days ago
Project ManagementPerformance ManagementCustomer SupportLeadershipCommunicationWritingOSHA
About the role
- About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises.
- The team is staffed 24 x 7 onsite with Critical Facility Technicians (CFTs) on each shift.
- This is a team that does most of the actual work versus calling upon vendors.
Responsibilities
- Daily management and administration of the technical operations functions at the facility with the objectives of safely and effectively operating machinery and building systems
- Manage contracted service work at the facility, including understanding and developing the scope of service, bidding, awarding and administering any contracts
- Leadership and management of all assigned personnel, to include developing/conducting performance appraisals, training plans, counseling and mentoring.
- Monitor and supervise subcontracted maintenance and repair projects, evaluating work performance and providing recommendations for utilizing in-house support whenever practical.
- Ensure that work responsibilities are allocated properly among subordinates by developing and implementing manpower schedules and work methods and procedures that are designed to obtain low cost and efficient operation.
- This includes existing/supported equipment and systems as well as developing technical documentation for new and/or unsupported equipment and systems.
- Manage the site Lock-out / Tag-out program, strictly adhering to OSHA regulations.
- Oversee the purchasing of parts, equipment, and services to support operations within budget.
- Establish and maintain periodic operational testing schedules for critical systems and equipment.
- Maintain and improve the site reliability program, identifying areas of concern that could develop into future problems.
Requirements
- Excellent customer service experience with the ability and desire to engage customers at the site to explain infrastructure or engineering related concepts, methods of improvement or explaining emergency procedures.
Compensation
- Our hard and efficient work is rewarded with an above market total compensation package.
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This listing is sourced directly from Vantagedc's careers page and normalized into a canonical job model.