Knit
Research Director
United States (Remote) · Director
Sponsorship not specified$140k-$160kDetected 15 days ago
ComplianceProduct StrategyPerformance ManagementResearchLeadershipPublic Speaking
About the role
- The purpose of the Research Director role is to ensure Knit customers successfully achieve their desired research outcomes through their partnerships with Knit.
- By owning customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Director's impact is ultimately measured by positive customer retention and expansion.
- Research Success → Ensuring Knit Customers successfully achieve their desired research outcomes through their projects with Knit, measured by successfully achieving Research Objectives and delivering on Knit's Quality & Speed service-level agreements (SLA's)
Responsibilities
- Successful & effective people management of direct reports, ensuring they are successfully fulfilling their role's responsibilities and growing in impact (People Management at Knit includes driving performance, driving clarity and accountability, hiring, onboarding, upskilling competencies, performance management, conflict resolution, and morale building.)
- | What you will own...
Requirements
- Must have 8+ years of market research experience, with the majority of the time spent on the supplier side in a market research agency environment.
- Must have experience leading discovery and scoping calls, writing and editing quant and qual questionnaires from scratch, drafting analysis plans, and creating and presenting stakeholder-ready insights topline & reports.
- Required Skills & Experiences
Compensation
- $140,000 - $160,000 USD
- In accordance with New York pay transparency requirements, the salary range for this role is $140,000 - $160,000.
- Final compensation will be determined based on the candidate's level, experience, and qualifications upon joining Knit.
- In accordance with New York pay transparency requirements, the salary range for this role is listed below.
Company info
- Serving as the dedicated research lead for all customers' projects (on assigned accounts) and serving as the ultimate accountable party for research project success
- Driving as the strategic problem solver and research subject matter expert partner for customers, effectively being able to propose solutions to business & research needs
- Driving as a solutions architect for customers, educating them on Knit's research capabilities, consulting with them to adjust for fringe requirements, and proposing solutions to maximize project success
- Being the final, customer-ready check and approver on all Knit final topline delivery and presenting the key insights and recommendations directly to the customers
- Driving, maintaining, and enriching all customer context to improve Knit's ability to meet the customers' custom research needs
- A little about us…
- Knit is the AI-native consumer research platform helping brands automate and accelerate primary research.
- We're on a mission to scale and democratize world-class research.
- We are the Championship Team.
This listing is sourced directly from Knit's careers page and normalized into a canonical job model.