Wild Card Creative Group

Wild Card Creative Group

IT Support Technician

Culver City, CA · Junior

Sponsorship not specified$40k-$60kDetected 21 hours ago
JavaScriptPythonBashPowerShellFull-Stack DevelopmentGitCompliancePhotoshopIllustratorAdobe Creative SuiteAfter EffectsInDesignCustomer SupportTCP/IPDNSPremiere ProCinema 4DCommunicationCompTIA

About the role

  • We connect brands with global markets, crafting high-impact experiences through a blend of creativity and data on screen, in-game and beyond.
  • Pay Range $80,000 - $80,000 USD Disclosures: In order to adjust to changes in our business, it may become necessary to add, remove or modify certain duties and responsibilities, or to reassign you to another job position.
  • From time to time you may be asked to work on special projects or to assist with other work.

Responsibilities

  • Provide Tier 1 and Tier 2 technical support for Windows and macOS environments.
  • Set up and maintain workstations, laptops, mobile devices, and peripherals.
  • Manage user accounts, permissions, and access requests across identity platforms.
  • This role is ideal for someone who enjoys both end-user support and solving technical problems through code.
  • We strive to encourage and support all of our current and prospective employees to achieve their highest potential.
  • Document support procedures and maintain a current knowledge base.
  • Write and maintain Python scripts to automate repetitive IT and creative operations tasks.
  • Develop Adobe ExtendScript and UXP scripts for Photoshop, Illustrator, After Effects, Premiere Pro, and InDesign.
  • Build automation tools that connect Adobe Creative Cloud apps to internal systems via APIs.
  • Collaborate with engineering and operations teams on internal tooling and integrations.

Requirements

  • Hands-on Python scripting experience with demonstrated ability to write and maintain scripts that automate repetitive IT or operational workflows.
  • Experience with full Stack software development.
  • Must be comfortable lifting and carrying 40-60 lbs and performing other physical duties as required.
  • Hands-on experience with Python for automation, workflow scripting, and tooling.

Skills

  • Right to Work
  • Our company participates in E-Verify.
  • This helps employers verify the identity and employment eligibility of newly hired employees.

Compensation

  • $80,000 - $80,000 USD

Benefits

  • Monitor system health and escalate complex issues when necessary.
  • 1-3 years of IT support experience or equivalent education.

Company info

  • We are Wild Card
  • Every moment is an opportunity to build genuine connections, because everyone wants to be part of a great story.
  • We are seeking a motivated IT Support Technician to provide day-to-day technical support for employees while leveraging a background in software development to assist with automation, scripting, and troubleshooting business applications.
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This listing is sourced directly from Wild Card Creative Group's careers page and normalized into a canonical job model.