Trimble

Trimble

Product Support Analyst

Canada - Richmond Hill, Ontario (Applanix)

Sponsorship not specifiedDetected 14 days ago
LogisticsCustomer SupportSensorsGISCommunicationProblem SolvingRemote Sensing

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odds of building a lasting career here

40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card follow-through: 78%

Of 9 labor certifications old enough to have been used, 2 expired without the employer filing the next step. Median time from filing to decision: 508 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Ready to elevate your technical career and directly impact cutting-edge positioning and mapping solutions?
  • In this high-impact role at Applanix, a Trimble company, you will bridge customer operations with advanced technology, serving as a trusted technical advisor across global projects.
  • If you thrive on solving complex technical challenges, collaborating with cross-functional experts, and supporting innovative field operations, this opportunity is built for you!

Responsibilities

  • Provide field product support, i.e. operations support, installation of new systems, customer hardware/software training, problem solving, product trial/development support, sales demonstrations, and undertake business trips.

Requirements

  • We foster an environment where you are seen, heard, and valued (Belong)

Skills

  • University degree in Geomatics, Geodesy, Surveying, Photogrammetry, Remote Sensing, Navigation, GIS, Geography, or a related field.
  • Knowledge and experience in Mobile Mapping, Photogrammetry, and Remote Sensing.
  • Ability to describe complex technical facts understandably.
  • Excellent problem-solving and analytical skills.
  • Excellent interpersonal and communications skills.
  • Excellent customer service skills.
  • Willing to undertake business trips for training purposes.
  • Ability to manage stressful situations.
  • Bonus Points For:
  • Strong working knowledge and experience with GNSS/IMU integration and technology.
  • Richmond Hill, ON (onsite) Travel Requirement:
  • Why You'll Love Working With Us:

Benefits

  • We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual.

Company info

  • Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive.
  • We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainability.
  • From purpose-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, and more.
  • Trimble Applanix: Founded on defense and aerospace industry expertise, and a Trimble (TRMB on NASDAQ) company since 2003, our Position and Orientation Systems (POS™) have become the world's industry-standard for airborne, land, marine, and indoor mobile survey operations.
  • Our products and our people collaboratively work hard, work smart and work well in any condition.
  • Our culture is caring and cooperative.
  • We love what we do and partner with the industry to continue pushing it forward.
  • Learn more about Trimble Applanix: https://applanix.trimble.com/en Field Systems: Trimble Field Systems develops hardware, software and services that connect the site to the office for key industries around the world, including civil construction, surveying, mapping, automotive, marine, utilities and more.
  • Leveraging decades of expertise and a commitment to driving innovative breakthroughs, we offer solutions that drive digital transformation across your field operations.
  • What Makes This Role Great: In this role, you will be at the forefront of supporting state-of-the-art mobile mapping and positioning technology.
  • You will gain deep, hands-on insights into complex spatial systems while directly influencing product reliability, customer satisfaction, and field performance through your expert troubleshooting and client training.
  • Key Exciting
  • Key Exciting Responsibilities: Provide technical support and advice to customers, sales representatives, and product managers on applications, product performance, installation, and critical topics.
  • Respond to customer inquiries and assist in resolving complex problems during installation phases of projects.

Equal opportunity

  • Candidate Privacy Notices by Country If you need assistance or would like to request an accommodation in connection with the
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This listing is sourced directly from Trimble's careers page and normalized into a canonical job model.