RingCentral
Director of Legal Innovation & AI Enablement
Belmont, California · Director · Full-time
Sponsorship not specifiedDetected 14 days ago
Agentic AIComplianceSalesforceCRMNegotiationProcurementERPContract ManagementLeadershipCommunicationCollaboration
About the role
- Our agentic voice AI portfolio-AIR, AVA, and ACE-brings together automation, assistance, and insights across the entire conversation lifecycle.
- More seamless, intelligent experiences for businesses everywhere.
- The focus of this role is our sell-side and buy-side contracting processes - making them smarter, faster, and easier for everyone involved by leveraging AI and deeper integration with our commercial systems.
Responsibilities
- Own the end-to-end improvement of the sell-side contracting process - from deal initiation in CRM through contract creation, negotiation, redline review, and execution - enabling Sales and the procurement desk to operate more efficiently with AI assistance.
- Lead the same transformation on the buy-side, improving how vendor and procurement contracts are created, reviewed, and approved.
- Partner with Legal to define appropriate self-service parameters, standard playbooks, and escalation thresholds so that AI-assisted contracting is both fast and legally sound.
- Maintain current, hands-on knowledge of the best AI tools in the market for legal - including contract review, drafting assistance, clause extraction, obligation tracking, and workflow automation.
- Evaluate and implement commercial tools such as Ironclad, SpotDraft, Lexion, and Harvey.ai with clear ROI criteria.
- Identify use cases where custom, in-house AI agents would outperform off-the-shelf solutions - and partner with Engineering to build them.
- deliver clear go/no-go recommendations.
- Run structured tool evaluations, pilots, and POC programs; deliver clear go/no-go recommendations.
- Partner with Legal, Sales Ops, Product, Engineering, and Finance to integrate CLM capabilities across the Quote-to-Cash stack.
- Manage vendor relationships and stakeholder engagement to drive successful platform deployments.
Requirements
- 10+ years in legal innovation, product management, legal operations, or a tech-forward in-house/law firm environment.
- Deep, current knowledge of the AI tools available for contract drafting, redline review, and negotiation - and a track record of deploying them, not just evaluating them.
- Experience improving sell-side or buy-side commercial workflows, specifically reducing legal bottlenecks in the contract creation, negotiation, and approval process.
- Experience identifying where custom AI agents or automations can fill gaps that commercial tools cannot.
- Hands-on experience with CLM platforms (e.g., DocuSign CLM, Ironclad, Agiloft, SpotDraft) and their integration with CRM and ERP systems.
- Experience with Salesforce and Quote-to-Cash systems, including quoting, billing, discounting, and product catalog flows.
- Proficiency building dashboards and analytics to track cycle time, adoption, and ROI.
- Track record running tool evaluations, pilots, and POC programs with clear success criteria.
- Experience in high-growth SaaS or technology companies.
- Familiarity with platforms such as LinkSquares, Lexion, or Harvey.ai.
- Required
- Ability to design and implement AI-assisted self-service contracting for Sales and procurement teams, with appropriate legal guardrails.
- Understanding of redlining, versioning, and legal approval workflows.
- Demonstrated ability to drive cross-functional programs to completion - not just to alignment.
- Strong communication, stakeholder alignment, and cross-functional leadership skills.
- Preferred
Nice to have
- JD or legal background preferred, not required.
Compensation
- With $2.5B+ in ARR and $250M invested in R&D annually, we're building the future of AI-powered business communications.
Benefits
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- Paid time off and paid sick leave
- Paid parental and pregnancy leave and new parent gift boxes
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Employee bonus referral program
- Employee perks and discounts program
- Competitive compensation, equity, and flexibility.
Company info
- we are recognized as a Best Place to Work by BuiltIn, the Top Work Culture by Comparably and hold local BPTW awards in every major location.
- Bottom line: We are committed to hiring and retaining great people because we know you power our success.
- And don't just take our word for it: we are recognized as a Best Place to Work by BuiltIn, the Top Work Culture by Comparably and hold local BPTW awards in every major location.
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