Avianca

Avianca

Customer Care Representative

Atlanta, GA, United States · Part-time

Sponsorship not specifiedDetected 3026 days ago
Communication

About the role

  • This includes responding to inquiries about performances and services, processing ticket orders, Membership sales and performing general account maintenance.
  • Full Time and Part Time Positions Available.

Requirements

  • The ability to listen carefully to customize each customer call based on the understanding of customer's needs and relationship to the Met
  • Minimum 1 year experience with call handling in a fast pace, back-to-back call center environment
  • Must be a fast-learner who is able to quickly adapt to new technology and work in various circumstances with tact and patience
  • Must have flexibility with scheduling

Company info

  • Company Description
  • Avianca S.A. is a Colombian airline that has been the national airline and flag carrier of Colombia since 5 December 1919, when it was initially registered under the name SCADTA
  • You will be responsible for answering inbound calls to provide exceptional customer service.
  • In some situations, up-selling customers to additional performances, advanced membership levels, new products or services are encouraged and rewarded.

Equal opportunity

  • All your information will be kept confidential according to EEO guidelines.

This listing is sourced directly from Avianca's careers page and normalized into a canonical job model.