Marvell Technology

Marvell Technology

Director Customer Support - US Customer Solutions Group

Santa Clara, CA · Director

Sponsorship not specified$190k-$285kDetected 4 days ago
Customer SuccessCustomer SupportTCP/IPLeadershipCommunication

About the role

  • At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow.
  • This team is instrumental in driving customer success and accelerating time-to-revenue for Marvell's cutting-edge switching solutions.

Responsibilities

  • Our interviews are designed to evaluate your individual experience, thought process, and communication skills in real time.

Requirements

  • Bachelor's or Master's degree in Computer Science or Computer Engineering.
  • 15+ years of experience in networking, with a focus on data center and AI infrastructure.
  • 7+ years of experience managing engineering teams.
  • 7+ years of experience in customer-facing roles, providing technical support and solutions.
  • As such, applicants must be eligible to access export-controlled information as defined under applicable law.
  • Marvell may be required to obtain export licensing approval from the U.S. Department of Commerce and/or the U.S. Department of State.

Nice to have

  • Experience with switch driver development and community software such as SAI/Sonic.
  • Proficiency in developing and debugging device drivers and silicon.
  • Understanding of system-level switch and hardware requirements.
  • Strong leadership and communication skills, with the ability to inspire and guide teams.
  • 190,280 - 285,000, $ per annum
  • Any applicant who requires a reasonable accommodation during the selection process should contact Marvell HR Helpdesk at TAOps@marvell.com.
  • Interview Integrity
  • These tools must not be used to record, assist with, or enhance responses in any way.

Skills

  • About Marvell
  • Across enterprise, cloud and AI, and carrier architectures, our innovative technology is enabling new possibilities.
  • Your Team, Your Impact
  • Their efforts have cultivated long-standing, high-trust relationships that are vital to Marvell's growth strategy.
  • What You Can Expect

Compensation

  • Expected Base Pay Range (USD)

Equal opportunity

  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Visa & Work Authorization

  • export control laws and regulations, including the Export Administration Regulations (EAR)

This listing is sourced directly from Marvell Technology's careers page and normalized into a canonical job model.