Marvell Technology
Director Customer Support - US Customer Solutions Group
Santa Clara, CA · Director
Sponsorship not specified$190k-$285kDetected 4 days ago
Customer SuccessCustomer SupportTCP/IPLeadershipCommunication
About the role
- At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow.
- This team is instrumental in driving customer success and accelerating time-to-revenue for Marvell's cutting-edge switching solutions.
Responsibilities
- Our interviews are designed to evaluate your individual experience, thought process, and communication skills in real time.
Requirements
- Bachelor's or Master's degree in Computer Science or Computer Engineering.
- 15+ years of experience in networking, with a focus on data center and AI infrastructure.
- 7+ years of experience managing engineering teams.
- 7+ years of experience in customer-facing roles, providing technical support and solutions.
- As such, applicants must be eligible to access export-controlled information as defined under applicable law.
- Marvell may be required to obtain export licensing approval from the U.S. Department of Commerce and/or the U.S. Department of State.
Nice to have
- Experience with switch driver development and community software such as SAI/Sonic.
- Proficiency in developing and debugging device drivers and silicon.
- Understanding of system-level switch and hardware requirements.
- Strong leadership and communication skills, with the ability to inspire and guide teams.
- 190,280 - 285,000, $ per annum
- Any applicant who requires a reasonable accommodation during the selection process should contact Marvell HR Helpdesk at TAOps@marvell.com.
- Interview Integrity
- These tools must not be used to record, assist with, or enhance responses in any way.
Skills
- About Marvell
- Across enterprise, cloud and AI, and carrier architectures, our innovative technology is enabling new possibilities.
- Your Team, Your Impact
- Their efforts have cultivated long-standing, high-trust relationships that are vital to Marvell's growth strategy.
- What You Can Expect
Compensation
- Expected Base Pay Range (USD)
Equal opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Visa & Work Authorization
- export control laws and regulations, including the Export Administration Regulations (EAR)
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This listing is sourced directly from Marvell Technology's careers page and normalized into a canonical job model.