Westcancercenter

Westcancercenter

Administrative Specialist - Full Time - Wolf River

Germantown, TN · Full-time

Sponsorship not specifiedDetected 16 days ago
Computer VisionInventory ManagementEHR/EMRPatient CareResearchLeadershipCommunicationCollaborationProblem SolvingPublic SpeakingOrganizational SkillsMicrosoft Office

About the role

  • Our Administrative team plays a vital role in supporting physicians, streamlining operations, and ensuring patients receive a seamless experience throughout their care journey.
  • The Administrative Specialist II serves as a key resource for physicians and clinical staff, ensuring efficient operations and exceptional service.

Responsibilities

  • Basic Clinical Support
  • Administrative & Clerical Support
  • Manage physician calendars, including personal and clinical scheduling, clinic changes, and appointment rescheduling
  • Maintain and update physician curriculum vitae (CV)
  • Monitor clinical visit lists to support timely provider completion of documentation
  • Review and validate company-reimbursed expenses and mileage reports for timely Finance submission
  • Maintain organized files and records for efficient retrieval
  • Maintain physician office supplies and equipment, including ordering and inventory management
  • Perform all other duties as assigned

Requirements

  • OR Associate degree
  • Ability to organize and prioritize work assignments in a fast-paced environment
  • Ability to analyze situations and respond in a timely manner
  • Ability to work collaboratively within multidisciplinary teams
  • Proficiency in Microsoft Office applications

Nice to have

  • Working knowledge of Onco EMR, Concur Expense Management, MModal, Doxy.me, Evicore, and virtual meeting platforms
  • Typical clinical environment with a quiet noise level
  • Ability to walk, sit, and use hands and wrists for extended periods of time
  • Ability to apply common-sense understanding to carry out detailed written and verbal instructions
  • Ability to resolve routine problems involving several variables
  • Some travel may be required

Benefits

  • Assist with patient forms, including financial assistance, disability, handicap placards, FMLA, death certificates, jury duty letters, return-to-work letters, and genetics documentation
  • Schedule meetings supporting leadership initiatives, vendor relationships, advisory boards, educational events, and research activities
  • Track continuing medical education (CME) requirements, physician licenses, and paid time off
  • Monitor receipt, review, entry, and indexing of new patient medical records according to provider preferences
  • Comprehensive benefits package.

Company info

  • Assist with remote and telehealth setup for patients
  • Make reminder calls to patients who frequently miss appointments
  • Assist with coordination of outside appointments
  • Assist with Tumor Board submissions
  • Coordinate peer-to-peer calls
  • Coordinate physician travel arrangements and prepare detailed itineraries while communicating schedules with appropriate departments
  • Prepare bereavement cards, referral letters, thank-you letters, and other physician correspondence
  • Process incoming and outgoing mail, including certified mail, UPS, and FedEx
  • Assist with physician credentialing and recredentialing activities in collaboration with the Credentialing Coordinator

This listing is sourced directly from Westcancercenter's careers page and normalized into a canonical job model.