Westcancercenter
Administrative Specialist - Full Time - Wolf River
Germantown, TN · Full-time
Sponsorship not specifiedDetected 16 days ago
Computer VisionInventory ManagementEHR/EMRPatient CareResearchLeadershipCommunicationCollaborationProblem SolvingPublic SpeakingOrganizational SkillsMicrosoft Office
About the role
- Our Administrative team plays a vital role in supporting physicians, streamlining operations, and ensuring patients receive a seamless experience throughout their care journey.
- The Administrative Specialist II serves as a key resource for physicians and clinical staff, ensuring efficient operations and exceptional service.
Responsibilities
- Basic Clinical Support
- Administrative & Clerical Support
- Manage physician calendars, including personal and clinical scheduling, clinic changes, and appointment rescheduling
- Maintain and update physician curriculum vitae (CV)
- Monitor clinical visit lists to support timely provider completion of documentation
- Review and validate company-reimbursed expenses and mileage reports for timely Finance submission
- Maintain organized files and records for efficient retrieval
- Maintain physician office supplies and equipment, including ordering and inventory management
- Perform all other duties as assigned
Requirements
- OR Associate degree
- Ability to organize and prioritize work assignments in a fast-paced environment
- Ability to analyze situations and respond in a timely manner
- Ability to work collaboratively within multidisciplinary teams
- Proficiency in Microsoft Office applications
Nice to have
- Working knowledge of Onco EMR, Concur Expense Management, MModal, Doxy.me, Evicore, and virtual meeting platforms
- Typical clinical environment with a quiet noise level
- Ability to walk, sit, and use hands and wrists for extended periods of time
- Ability to apply common-sense understanding to carry out detailed written and verbal instructions
- Ability to resolve routine problems involving several variables
- Some travel may be required
Benefits
- Assist with patient forms, including financial assistance, disability, handicap placards, FMLA, death certificates, jury duty letters, return-to-work letters, and genetics documentation
- Schedule meetings supporting leadership initiatives, vendor relationships, advisory boards, educational events, and research activities
- Track continuing medical education (CME) requirements, physician licenses, and paid time off
- Monitor receipt, review, entry, and indexing of new patient medical records according to provider preferences
- Comprehensive benefits package.
Company info
- Assist with remote and telehealth setup for patients
- Make reminder calls to patients who frequently miss appointments
- Assist with coordination of outside appointments
- Assist with Tumor Board submissions
- Coordinate peer-to-peer calls
- Coordinate physician travel arrangements and prepare detailed itineraries while communicating schedules with appropriate departments
- Prepare bereavement cards, referral letters, thank-you letters, and other physician correspondence
- Process incoming and outgoing mail, including certified mail, UPS, and FedEx
- Assist with physician credentialing and recredentialing activities in collaboration with the Credentialing Coordinator
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