Foresters Financial

Contracting Administrator

Toronto, CA

Sponsorship not specified$41k-$68kDetected 88 days ago

CRMRecruitingCustomer SupportCommunicationProblem SolvingTime ManagementMicrosoft Office

About the role

To provide customer service at established service levels to the various distribution channels by accurately answering questions and/or resolving contracting and licensing inquiries.
In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.
Please note that this posting is intended to fill an existing vacancy; however, there may be instances where more than one vacancy is available for the same role.

Add and maintain accurate producer/advisor and up-line personal, contracting & licensing information on all applicable systems
Ability to perform a high volume of repetitive tasks with accuracy
Strong team building and good interpersonal skills
Provide customer service support through our dedicated phone queues.

Additional duties as required to support any contracting and licensing related activities
Knowledge of PMACS and PMACS web portal or other Contracting & Compensation Administration systems is an asset.
Experience with Microsoft CRM and Amazon Connect is an asset
Must have excellent written and verbal communication skills
Requires strong ability to multi-task under pressure and time constraints to meet various deadlines while maintaining keen attention to detail
Ability to respond to constantly changing needs/schedules and to prioritize workload in a fast-paced environment

The actual base salary for this position will depend on several factors, including job-related skills, experience, and education.
In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.
$40,500.00 - $67,500.00

Phone queue coverage is required on a schedule and rotational basis
Track and notify the producer/advisor and up-line regarding expiring errors and omissions coverage and Anti-Money Laundering Training and update system as necessary with new information
Education (minimum required): Post secondary diploma in a related field or equivalent experience
Experience (minimum required): Knowledge of life insurance industry, producer/advisor and up-line contracting and licensing for both Canada and the US is an asset.
We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.

Employment and Inclusion - at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.
Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email accommodations@foresters.com in advance of your appointment.
Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.
Employment and Inclusion - at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants.

This listing is sourced directly from Foresters Financial's careers page and normalized into a canonical job model.