Scale AI

Scale AI

Senior Machine Learning Engineer, Agent Oversight

San Francisco, CA; New York, NY · Senior · Full-time

Sponsorship not specified$216k-$270kDetected 7 days ago
Full-Stack DevelopmentMachine LearningLLMsAgentic AIMLOpsAI OrchestrationA/B TestingResearchMentoring

About the role

  • Whether scaling infrastructure or researching new improvement methods, you will navigate the entire ML loop while maintaining rigorous technical standards.
  • Applied Intelligence Systems team is part of the Scale Generative AI Platform (SGP), focused on pushing the frontier of what agentic applications can do across diverse enterprise and government use cases.
  • We're growing fast, with increasing traction across both commercial and public sector customers, and we're just getting started - this team will define what dependable, production-grade agentic AI looks like.

Responsibilities

  • Build or contribute to observability into agent behavior in production - the signals and instrumentation needed to actually see what an agent is doing, not just whether it succeeded or failed
  • Design evaluation methodologies and metrics for agentic applications, and work with the platform to make them run automatically, at scale, across different customer use cases, not just as one-off analyses
  • Build, ship, and own ML systems that detect drift, anomalies, or misalignment in production agent behavior - from first prototype through running reliably at scale
  • Design and run rigorous experiments to validate model and agent performance improvements before they ship
  • Work alongside software engineers on the platform where your work intersects with broader infrastructure - but you're expected to take your own work from idea to production, not hand it off
  • Depending on focus, contribute to novel methods and approaches that push the state of the art for agent evaluation and improvement, or focus on building ML systems that hold up reliably at scale in production

Requirements

  • 5+ years of experience as an ML engineer or applied scientist, ideally on a production ML or LLM-powered system - not just consuming a third-party ML API within a feature
  • Hands-on experience with LLMs and agent architectures - tool use, planning, multi-agent orchestration
  • Track record of collaborating across functions (Product, Forward Deployed Engineering, etc.) to navigate ambiguous requirements and bring them to production

Nice to have

  • Experience with model or systems optimization (e.g., latency, cost, or inference efficiency)
  • Published research, open-source contributions, or patents in agentic systems, LLMs, or applied ML
  • Experience working in regulated or enterprise contexts
  • Track record of taking a novel method from prototype to something running reliably in production, navigating ambiguity along the way
  • The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale
  • Please reference the job posting's subtitle for where this position will be located.
  • PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role.
  • This allows us to ensure a fair and thorough evaluation of all applicants.

Compensation

  • packages at Scale for eligible roles include base salary, equity, and benefits.
  • Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval.
  • Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant.
  • $216,000 - $270,000 USD

Benefits

  • comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO.
  • Additionally, this role may be eligible for additional benefits such as a commuter stipend.
  • As a Machine Learning Engineer on Agent Oversight, you will drive the end-to-end lifecycle that ensures our production agents perform reliably and improve over time.

Company info

  • At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
  • We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
  • We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
  • We comply with the United States Department of Labor's Pay Transparency provision.
  • We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates.
  • We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws.
  • At Scale, our mission is to develop reliable AI systems for the world's most important decisions.
  • Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact.
  • We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force.
  • We are expanding our team to accelerate the development of AI applications.
  • We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace.
  • We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
  • We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
  • If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com.

Visa & Work Authorization

  • al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status
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This listing is sourced directly from Scale AI's careers page and normalized into a canonical job model.