Actionstep

Sr Director Revenue Operations

Denver, Colorado, United States · Director

Sponsorship not specifiedDetected 42 days ago

RESTData EngineeringSalesforceSalesOutbound SalesAccountingForecastingBudgetingM&ACustomer SuccessResearchLeadershipCommunicationMentoringNetSuite

About the role

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software.
Ensure account, contact, opportunity, and product data are clean, structured, and AI-ready.

WHAT YOU WILL BE DOING Optimize the GTM Operating System Own the Salesforce architecture as the source of truth for the GTM engine.
prospecting, research, enrichment, account scoring, lead qualification, campaign execution, forecasting, reporting, and decision support.
Drive measurable improvements in ramp time, attainment, win rates, and bookings per rep.
Build automated research and enrichment workflows that reduce manual prospecting effort while increasing personalization quality across outbound campaigns.
Lead territory modeling, quota design, and capacity planning using data-backed scenario analysis.
Partner with Finance and HR on sales compensation plan design and administration; drive desired behaviors while maintaining fairness and clarity.
Cross-Functional Partnership Operate as a trusted strategic partner to all Sales VPs, the CRO, and Marketing leadership across regions.
Partner with Marketing on lead management, routing, attribution, and ICP definition.
Partner with Customer Success on retention and expansion data, process, and tooling to drive NRR.
Partner with Sales Enablement on enablement program design and rollout, AE onboarding, and tool adoption.

Undertaking any other reasonable duties as required
Required 7 to 10 years of Revenue Operations or Sales Operations experience in a B2B SaaS company, with at least 3 years in a leadership role managing direct reports.

Govern the GTM tech stack (Salesforce, Outreach, 6sense, Proposify, DocuSign, Ortto, and adjacent tools).

We are a fast growing, dynamic business with a global customer base of more than 50,000 users and a team of over 220+ in the USA, Australia, UK, Canada and New Zealand.
THE PURPOSE OF YOUR ROLE The Senior Director of Revenue Operations is responsible for building the operating system that powers Actionstep's GTM engine across Sales and Marketing, and for putting AI to work in how that engine runs day to day.
The role owns the full revenue lifecycle - from lead routing and outbound motion through renewal and expansion - and is the strategic partner to the CRO, Sales, Marketing, Customer Success, Sales Enablement, and Finance orgs.

This listing is sourced directly from Actionstep's careers page and normalized into a canonical job model.