Futurewavesystems
Sr. Desktop Technician
Atlanta, GA, United States · Senior
Sponsorship not specifiedDetected 3750 days ago
Distributed SystemsAccountingCommunicationCollaboration
About the role
- businesses provide a diverse set of specialty, niche-market insurance products in the property, casualty, life and health insurance sectors.
- This position is also responsible for the implementation of installations and upgrades for software and hardware.
- This position also provides technical instruction to others.
Responsibilities
- Lead and coordinate resolution across Technology Services departmental groups where multiple end-user associates have been impacted
- Manage multiple issues concurrently
- On site support for Tier 3
- The Desktop Technician job family is responsible for diagnosing and resolving all desktop support issues.
- Functional understanding of VDI, Server, Telephony and Network support
- Knowledge of LAN design and inter-relatedness of distributed systems functions
Requirements
- Must be able to lift 35 lbs onto multi-level surfaces repeatedly throughout the day
- Experience with Disk Imaging and automated software distribution tools and qualities.
Company info
- Provide technical advice and training to others (peers and customers)
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This listing is sourced directly from Futurewavesystems's careers page and normalized into a canonical job model.