Futurewavesystems

Futurewavesystems

Sr. Desktop Technician

Atlanta, GA, United States · Senior

Sponsorship not specifiedDetected 3750 days ago
Distributed SystemsAccountingCommunicationCollaboration

About the role

  • businesses provide a diverse set of specialty, niche-market insurance products in the property, casualty, life and health insurance sectors.
  • This position is also responsible for the implementation of installations and upgrades for software and hardware.
  • This position also provides technical instruction to others.

Responsibilities

  • Lead and coordinate resolution across Technology Services departmental groups where multiple end-user associates have been impacted
  • Manage multiple issues concurrently
  • On site support for Tier 3
  • The Desktop Technician job family is responsible for diagnosing and resolving all desktop support issues.
  • Functional understanding of VDI, Server, Telephony and Network support
  • Knowledge of LAN design and inter-relatedness of distributed systems functions

Requirements

  • Must be able to lift 35 lbs onto multi-level surfaces repeatedly throughout the day
  • Experience with Disk Imaging and automated software distribution tools and qualities.

Company info

  • Provide technical advice and training to others (peers and customers)

This listing is sourced directly from Futurewavesystems's careers page and normalized into a canonical job model.