Eqbank

Eqbank

Bilingual Senior Analyst, Residential Lending Experience & Performance

Toronto · Senior · Full-time

Sponsorship not specifiedDetected 34 days ago
Business DevelopmentExcelLeadershipCommunicationCollaborationProblem SolvingTime ManagementMentoringPublic SpeakingAdaptabilityOrganizational SkillsMicrosoft OfficeUnderwriting

About the role

  • We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
  • The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
  • If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.

Responsibilities

  • Facilitate daily huddles to review and coordinate support on applications that fall outside of standard KPIs, promote cross functional engagement on deals, and promote collaboration across teams.
  • Act as a trusted facilitator to support alignment and follow-through across functions without direct authority.
  • Prepare clear, concise reporting tailored to different audiences and forums, ranging from frontline teams to senior leadership to support one on one coaching and broader operational and policy development.
  • Develop executive-ready materials, summaries, and briefing notes that highlight trends, risks, and opportunities.
  • Support leadership discussions by framing issues clearly and consistently across forums.
  • Design and distribute surveys and hold other structured feedback mechanisms to gather input from brokers and internal teams on collaboration, efficiency, and service experience.

Requirements

  • 3-5 years of experience in residential lending, financial services operations, strategy, or a related field.
  • Strong understanding of the end-to-end residential mortgage lifecycle.
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
  • Ability to influence outcomes in a matrixed environment without formal authority.
  • Advanced proficiency in MS Excel and PowerPoint
  • experience with BI tools is an asset

Benefits

  • Equity, Diversity & Inclusion EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported.

Company info

  • EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™.
  • As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position.

This listing is sourced directly from Eqbank's careers page and normalized into a canonical job model.