RaceTrac
Executive Director of Restaurant Technology
200 Galleria Parkway SE Suite 900 Atlanta, GA 30339 · Director
Sponsorship not specifiedDetected 15 days ago
Data AnalysisData VisualizationAccountingBudgetingHRISLeadershipCommunicationCollaboration
About the role
- This role serves as the single strategic voice connecting Potbelly's business needs with RaceTrac Technology.
- You'll guide the strategy, delivery, and alignment of Potbelly's entire tech ecosystem while simplifying complexity, driving clarity, and ensuring all teams move forward together.
Responsibilities
- Own Potbelly's strategy full restaurant tech stack for rollouts, operating systems, back office, digital ordering integrations, Workday integrations, and financial system connections.
- Lead cross‑functional communication and alignment across Operations, Digital, Data Analytics/Reporting, Menu Management, Shop Support, and Franchise leadership
- Manage key Potbelly Support functions including but not limited to Potbelly Menu Management, New Shop Openings, Field Support
- Drive the integration and improvement of restaurant support/help desk services.
- Build and manage clear, accurate budgets for Potbelly technology initiatives.
- Travel as needed to build strong relationships with field teams and franchisees.
- Partner closely with Potbelly Ops Services and other support teams to ensure smooth rollout and adoption of technology in the field.
- Build and manage clear, unified communication across Potbelly and RaceTrac Technology- one voice, one message.
- Visible improvement in restaurant support responsiveness and alignment.
- Trusted relationships built with franchisees, field leaders, and cross‑functional partners.
Requirements
- 10+ years of experience in restaurant, QSR, fast‑casual, or retail technology.
Nice to have
- Exceptional communication skills-able to simplify complex topics into clear, concise messaging.
- POS (TOAST preferred)
- Back office systems (CrunchTime)
- HRIS & Accounting Systems (Workday)
- Digital/web/app integrations
- Data, Analytics & Reporting tools (Power BI familiarity)
- Key Operating Systems impacting shop, field and Franchisees
- Strong financial acumen
Company info
- RaceTrac Company Overview
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This listing is sourced directly from RaceTrac's careers page and normalized into a canonical job model.