RaceTrac

RaceTrac

Executive Director of Restaurant Technology

200 Galleria Parkway SE Suite 900 Atlanta, GA 30339 · Director

Sponsorship not specifiedDetected 15 days ago
Data AnalysisData VisualizationAccountingBudgetingHRISLeadershipCommunicationCollaboration

About the role

  • This role serves as the single strategic voice connecting Potbelly's business needs with RaceTrac Technology.
  • You'll guide the strategy, delivery, and alignment of Potbelly's entire tech ecosystem while simplifying complexity, driving clarity, and ensuring all teams move forward together.

Responsibilities

  • Own Potbelly's strategy full restaurant tech stack for rollouts, operating systems, back office, digital ordering integrations, Workday integrations, and financial system connections.
  • Lead cross‑functional communication and alignment across Operations, Digital, Data Analytics/Reporting, Menu Management, Shop Support, and Franchise leadership
  • Manage key Potbelly Support functions including but not limited to Potbelly Menu Management, New Shop Openings, Field Support
  • Drive the integration and improvement of restaurant support/help desk services.
  • Build and manage clear, accurate budgets for Potbelly technology initiatives.
  • Travel as needed to build strong relationships with field teams and franchisees.
  • Partner closely with Potbelly Ops Services and other support teams to ensure smooth rollout and adoption of technology in the field.
  • Build and manage clear, unified communication across Potbelly and RaceTrac Technology- one voice, one message.
  • Visible improvement in restaurant support responsiveness and alignment.
  • Trusted relationships built with franchisees, field leaders, and cross‑functional partners.

Requirements

  • 10+ years of experience in restaurant, QSR, fast‑casual, or retail technology.

Nice to have

  • Exceptional communication skills-able to simplify complex topics into clear, concise messaging.
  • POS (TOAST preferred)
  • Back office systems (CrunchTime)
  • HRIS & Accounting Systems (Workday)
  • Digital/web/app integrations
  • Data, Analytics & Reporting tools (Power BI familiarity)
  • Key Operating Systems impacting shop, field and Franchisees
  • Strong financial acumen

Company info

  • RaceTrac Company Overview

This listing is sourced directly from RaceTrac's careers page and normalized into a canonical job model.