Chainguard

Solutions Architect - Commercial (Professional Services)

United States - Remote

Sponsorship not specifiedDetected 6 days ago

KubernetesSparkAgentic AICanvaOnboardingCustomer SuccessCommunication

About the role

As a Solutions Architect, you will be part of the Professional Services team within Customer Success, working in direct partnership with our Commercial customers.
You will embody our company value, "We are customer obsessed" by ensuring the customers are our top priority in the implementation and onboarding lifecycle.

Partner with our Product and Engineering teams to convey customer requirements and determine the right prioritization for image build
Maintain appropriate account level architecture and share best practices and lessons learned across the organization
Be a team player - collaborate, teach, and learn from the Chainguard team
Continuous learner who has a strong intellectual drive for excellence and the desire to develop solutions to complex problems
Ability to work effectively with cross functional engineering teams and business partners
Chainguard is on a mission to build the best team.
We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better.
We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences.

4+ years of experience developing high performance multi-tier applications.
Strong experience in Kubernetes and Containers
2+ years of experience in a pre or post sales customer facing role
Ability to communicate technical information in highly technical and non-technical ways depending on the audience, which includes various personas, such as engineers to executives
At least a Bachelor's Degree with a focus in Computer Science, Software Engineering, Information Technology
Strong working experience with software development processes, practices, and software engineering design concepts
Ability to travel up to 15% of the time

up to $165,000 base salary + bonus + equity
Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.

Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer vision, pain points, and proposed solution in order to drive account level strategies, value realization, and retention/growth
A few of the benefits we offer:

We live and breathe our company values:
We have a bias for intentional action - We prioritize, plan, try things, and fail fast.
We don't take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey.
We trust each other and assume good intentions - We're transparent with decisions to empower team members to make well informed decisions.
Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
∞ Flexible Time Off: Take the time you need - to do our best work, we need to recharge and reset.
18 Weeks Paid Parental Leave:
Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.

This listing is sourced directly from Chainguard's careers page and normalized into a canonical job model.