Baselayer

Solutions Engineer

New York City · Full-time

Sponsorship not specified$135k-$220kDetected 4 days ago

JavaScriptPythonAgentic AICustomer SuccessCollaborationAdaptabilityUnderwriting

About the role

We're looking for a technical bridge-builder who thrives at the intersection of engineering and customer success.
We're a small team solving a big problem.

Technical Consultation: Help understand customer requirements and design appropriate implementation strategies for Baselayer's identity verification solutions
Solution Design: Create technical documentation and implementation plans that address specific customer needs
Product Demonstrations: Deliver technical demonstrations that showcase Baselayer's capabilities
Technical Documentation: Develop implementation guides and solution architectures for various customer scenarios
Post-implementation Support: Provide ongoing technical guidance to ensure customer success
You're detail-oriented and able to document requirements effectively
Help understand customer requirements and design appropriate implementation strategies for Baselayer's identity verification solutions
Career rocket fuel: You'll help build the foundation of a high-growth startup, working side by side with experienced founders and team members who've done it before

You have 2+ years of experience in a technical role, product management, or customer-facing position
You possess fundamental knowledge of API concepts and web technologies
Experience in solutions engineering, implementation, or technical customer success
Familiarity with identity verification, KYC/KYB processes, or financial compliance
Experience with fintech or financial institutions
Experience leading technical discovery calls, product demos, or implementation workshops
You have a passion for translating complex technical concepts to diverse audiences and enjoy diving into code to solve real-world problems.

Stay current with industry trends and emerging technologies in the identity verification space
Business fraud costs the financial system billions every year, and the tools built to fight it are slow, expensive, and outdated.

401(k) with company match: We match your contributions so your future self benefits too
Time off when you need it: Flexible PTO so you can recharge without red tape
Competitive compensation: We pay well and back it with equity.
Benefits on us: We cover 100% of your health, dental, and vision premiums.
HSA contributions included: We contribute to your HSA on applicable plans, so your coverage works as hard as you do
Stay healthy, stay sharp: A $250 monthly gym stipend to help you bring your best self to work, and everywhere else
Continuous Learning: Stay current with industry trends and emerging technologies in the identity verification space

We're changing that.
You'd be joining a small, close-knit team where ownership is real, customer impact is immediate, and the work you ship matters from day one.
We move deliberately, communicate directly, and care deeply about quality.
If you want to look back in five years and know you worked on something that changed how trust works across major financial institutions, let's chat!
Educate customers on Baselayer's products and APIs
Implementation Support: Guide customers through API integrations and ensure successful deployment of Baselayer products
Customer Training: Educate customers on Baselayer's products and APIs

This listing is sourced directly from Baselayer's careers page and normalized into a canonical job model.