Allison Transmission
Diagnostic Tools Technical Program Specialist
Indianapolis, IN · Senior
Sponsorship not specifiedDetected 1 day ago
Customer SupportMechanical DesignCommunication
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Entry-level history0
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Lottery odds40
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About the role
- Represent Aftermarket and Service Engineering on cross-functional teams governing software updates, such as the Controls Systems Team, Controls Current Product Improvement Team, and OEM Service Tool Integration Team
- Takes ownership and accountability for success of Diagnostic program.
Responsibilities
- Act as primary technical owner of Allison's Diagnostic and reprogramming tools - submitting detailed Change Requests for new features that are requested, conducting validation and testing, managing prioritized backlog of development efforts, and acting as the primary source of customer support within Allison.
- Integrating Voice of the Customer, competitive data, Critical Market and Customer Requirements to develop successful Digital Tools.
- Lead weekly Cross-Functional Team meetings to solicit feedback on tools-related issues and develop/own plans to resolve them.
- Author Technical Publications corresponding to tools releases, keep training content current, and maintain the Allison DOC User Manual stored on the Allison HUB.
- Takes ownership and accountability for success of Diagnostic program. Self-motivated, able to define objectives, set priorities, and deliver results
Requirements
- Experience with vehicle communication protocols (CAN, J1939, and/or UDS) and heavy-duty vehicle applications and diagnostics
Nice to have
- Strong service channel focus
- Project / Program management experience for related products
- Demonstrated ability to achieve results
- 5+ years of experience in related field
- Bachelors Degree in Electrical or Mechanical Engineering (MBA is a plus)
Skills
- Present trainings to users and internal stakeholders when new features are added into the Diagnostic tools.
- High level of interpersonal skills to work effectively with others
Benefits
- The below list features some of the benefits currently available.
- Eligibility may be subject to the terms and conditions of governing documents and available benefits may be subject to change at the company's discretion.
- Choice of medical plans with prescription coverage
- Employer HSA contribution
- Dental & Vision Insurance
- Paid Parental Leave
- Short & Long-Term Disability
- Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance
- Accrued Paid Time Off
- 12 Paid Holidays + 1 Floating Holiday
- Robust employee wellness program
- Tuition assistance program
Equal opportunity
- Allison Transmission is an equal opportunity employer.
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This listing is sourced directly from Allison Transmission's careers page and normalized into a canonical job model.