Cresta

Strategic Solutions Engineering Director

United States (Remote) · Director

Sponsorship not specified$30k-$60kDetected 12 days ago

Agentic AISalesforceLeadershipCommunicationMentoringPublic Speaking

About the role

As a Strategic Solutions Engineering Director at Cresta, you will lead a team of high-performing Solutions Engineers supporting complex sales cycles within our Strategic West segment. You'll partner closely with Strategic sales leadership to align SE coverage with pipeline priorities, coach your team through technical discovery and solution design, and ensure executional excellence across demos, POCs, and technical validation.
In this role, you will collaborate cross-functionally with Product, Engineering, and Enablement to elevate the SE team's impact and drive continuous improvement in how we position and deliver Cresta's platform. You'll also support key strategic deals directly, providing hands-on technical leadership, influencing the solution design, and helping shape the business case alongside Strategic Account Executives.
As a Strategic Solutions Engineering Director at Cresta, you will lead a team of high-performing Solutions Engineers supporting complex sales cycles within our Strategic West segment.

Create and maintain individualized development plans
lead monthly ride-alongs and collaborate with SE Enablement on targeted training.
Manage SE team capacity and utilization, coordinate cross-regional support, and drive recruiting and onboarding with structured 30-60-90 day plans.
Provide hands-on support for 2-3 strategic Strategic accounts by leading technical discovery and shaping technical strategy for deals >$1M.
Collaborate with Product to influence the roadmap, lead Strategic-specific POC initiatives, and validate complex implementations.
Develop and deliver high-impact demos and presentations
co-design POCs that accelerate sales cycles for priority Strategic opportunities.

8+ years of experience in sales engineering or technical sales, with 3+ years in a leadership capacity
Understanding of AI Agent applications, with hands-on experience integrating AI into customer workflows
Deep expertise in Contact Center technologies, including Conversational AI, CCaaS platforms, and telephony infrastructure
Strong working knowledge of strategic platforms including Salesforce, Google, Amazon, and contact center infrastructure

We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location.
In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role is variable target compensation eligible.
$225,000 - $245,000 + variable & Offers Equity

Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Monthly wellness and communication stipend to keep you connected and balanced
We offer a comprehensive and people-first benefits package to support you at work and in life:
Remote work setup budget to help you create a productive home office
In-office meal program and commuter benefits provided for onsite employees

We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

This listing is sourced directly from Cresta's careers page and normalized into a canonical job model.