Aperture
Account Manager
New York
Sponsorship not specifiedDetected 187 days ago
Product ManagementProduct StrategyCustomer Success
About the role
- We're talking real transformation: introducing significant process change that requires involvement from everyone in their organization.
- Most importantly, Account Managers at Aperture do all of this while setting the bar for customer satisfaction.
Responsibilities
- Because Aperture is an enterprise product that supports many different types of workflows, Customer Success at Aperture isn't just about generic relationship management - it requires digging into each customer's organizational goals (and unique challenges) to help them discover how to best use Aperture to support and improve their entire hiring process.
- Crucially, they lead our efforts to evangelize Aperture as a larger platform for organizational change, and not just a set of features.
Company info
- Aperture is looking to hire an Account Manager to help our customers transform the way they hire!
- Account Managers / Product Experts at Aperture are smart, thoughtful people who leverage their creativity and mastery of the product to lead customers to solutions that fit their needs.
- Being in the mix with customers on a day-to-day basis best positions our Account Managers / Product Experts to help inform the product roadmap by advocating internally for customer feature requests, while managing expectations for future releases.
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This listing is sourced directly from Aperture's careers page and normalized into a canonical job model.