Tti
Repair Technician
Waipahu, HI
Sponsorship not specified$28k-$31kDetected 6 hours ago
Customer SupportCommunicationProblem SolvingMicrosoft Office
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- The ideal candidate will possess technical expertise and a customer-centric approach.
- Milwaukee Tool is an equal opportunity employer.
Responsibilities
- Drive cross-functional engagement with key business partners to achieve strategic objectives and exceed metrics.
- Set up and perform electrical and mechanical tests to ensure that the product's repair and/or work performed conforms to prescribed quality standards and is safe for customers.
- Drive resolution for customer and Milwaukee Field Sales escalations for repairs, warranty guidelines, and program support.
- Offer instruction and support to end users on proper equipment usage and basic troubleshooting procedures.
- Fill and pack orders and repairs for shipment to customers; prepare shipping documents and determine shipping charges by prescribed procedures.
- Ensure accurate and timely order fulfillment and maintain end user records and databases with up-to-date information, including notes for future reference and analysis.
- Support initiatives to improve operational efficiency and effectiveness.
Requirements
- Maintain proficiency on the current line of products through training to drive productivity and high-level quality of repair while engaging in training on new products to expand capabilities and enhance technical skills.
- 1-3 years of experience in a customer service position is preferred.
- Proficiency in using various hand and power tools, diagnostic equipment, and software.
Compensation
- This position offers an hourly pay range of $27.50 - $30.50 in addition to comprehensive benefits including health insurance, paid time off, and retirement options.
Benefits
- Requires an education equivalent to a high school diploma or GED.
Company info
- Shipping Coord/Repair Tech Job Description: We are seeking highly motivated and experienced Repair Technicians at our Factory Service Centers to join our dynamic team!
This listing is sourced directly from Tti's careers page and normalized into a canonical job model.