Llbean
Store Team Leader - Retail Operations- New Store Opening - Naperville IL
Naperville, IL · Full-time
Sponsorship not specified$20k-$25kDetected 15 days ago
ExcelPerformance ManagementLeadershipCommunicationCollaborationTime Management
About the role
- We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.
- Our newest retail store will be opening this Fall at The Shoppes at the Westridge Court shopping center in Naperville, IL.
- We're currently looking for a Year-round/Full-time Store Team Leader of Operations to join our team!
Responsibilities
- This is a support role under the Productivity area of responsibility for stores.
- Manages inbound freight processing per SOP and productivity guidelines completing all shipments within 24 hours of delivery.
- Oversees and manages the return processes following standard operating practices by assigning the proper quality codes
- Enthusiastically seeks opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service.
- Acts as a Leader on Duty as scheduled to drive conversion and sales.
- Builds compelling actions to enhance customer loyalty and improve service metrics through introspective business analysis and strong acumen skills.
- Executes and implements all recognition programs including living the legend efforts, in store contests, etc.
- Develops meaningful activations and selling efforts to drive even greater sales results.
- Supports and trains associates, communicating standards and processes, company policies and procedures
- Delivers GUIDE training for new hires as well as ongoing GUIDE training efforts for year-round team members in conjunction with the exempt leader team. Ensures all guides are performing at a high level and 30-day/ongoing assessments are completed.
Requirements
- Ability to inspire and motivate others
- Demonstrated ability to foster an inclusive work environment and customer experience.
- 2-Year Associates Degree
- Key holder as required serving as a potential opener/closer for the store.
- Excellent organizational and time management skills
- Systems knowledge (POS, Word, Excel) and comfort with social media platforms
- Capability to build strong partnerships and to work collaboratively to achieve goals
- Ability to maintain a high level of enthusiasm and a positive attitude
- Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds
- Demonstrated interpersonal, written and verbal communication skills
- Ability to work a flexible schedule including nights, weekends and holidays
Nice to have
- Associate degree or equivalent with at least 2 plus years of retail experience in relevant retailer
- Mobility and desire to relocate a plus
Skills
- Reviews all forward-looking business events (holidays, promotional weekends, market trends).
- Ensures that the sales floor is full, and all sizes are represented by performing regular size audits.
- Ensures the highest level of fitting room service is occurring driving conversion and UPT.
Compensation
- The anticipated base pay range for this Store Team Leader position is between $20.20 to $25.25 hourly.
- The actual salary will be based on various factors such as candidate's experience, qualifications, skills and competencies, proficiency for the role.
Benefits
- Is an active participant in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
- Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
- Maintains a clean, organized, and efficient stock room while adhering to operating standards and safety requirements.
- Works in collaboration with other leaders to replenish sales floor stock and push replenishment truck product to the floor.
- Has a passion for learning and sharing product knowledge as a tool to build the sale and increase customer loyalty.
Company info
- At L.L.Bean, we believe the outdoors brings out the best in all of us.
- We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside.
- Values and works collaboratively and respectfully across a variety of differences among team members and customers.
This listing is sourced directly from Llbean's careers page and normalized into a canonical job model.