OneTrust

Senior Customer Success Manager

New York, New York · Senior

Sponsorship not specified$10k-$20kDetected 22 days ago

Product ManagementProduct StrategySalesforceExcelCustomer SuccessCommunicationProblem Solving

About the role

We believe that ensuring data is trusted shouldn't slow teams down-it should accelerate what's possible.
Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like.
Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.

That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office.
We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Accelerate customer solutions through knowledge of their business and best practice guidance
BA/BS in a relevant subject is required
5-7 years in a client-facing role within a CSM, professional services, or technical consulting role
Proven success in and genuine enthusiasm for working directly with customer
Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management)
Excellent verbal and written communication skills, including the ability to chair meetings or host webinars
Experience implementing SaaS solutions with an enthusiasm for technology and demonstrated technical aptitude.

$104,325 - $156,487.50 USD
We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
the annual base pay range for this role is listed below.

Specific benefits differ by country.
This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.
Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training.

OneTrust is aware of scams involving false offers of employment with our company.
The fraudulent jobs, interviews and job offers use fake websites, em
As an employee at OneTrust, you will be part of the OneTeam.

This listing is sourced directly from OneTrust's careers page and normalized into a canonical job model.