Parachutehome
San Francisco Store Manager
San Francisco, California · Full-time
Sponsorship not specifiedDetected 8 days ago
Brand StrategyCRMAccountingRecruitingCustomer SupportLeadershipCommunicationMentoring
About the role
- Because we believe that when we take care of our home, it takes care of us.
- You'll work collaboratively, provide subject matter expertise on all things cozy, and have fun while doing it.
- Store Managers are action oriented, results driven, and flexible.
Responsibilities
- Determines needs of the team and makes hiring decisions to support team success and business needs.
- Responsible for supporting a store culture in alignment with Parachute Core Values. Keeps a pulse on engagement using one on ones and regular check-ins. Deliver feedback and coaching as needed.
- Manage payroll and schedule adjustments, maximizing productivity to achieve payroll and sales targets within compliance and in alignment to company expectations and legal requirements.
- Leads a team of 5-10 retail store team members.
- Accountable for daily operations of the store and achievement of Quarterly store KPI's. Communicates KPI's with store team and identifies strategies to ensure performance standards are met. Sets and manages measurable goals for store team by Quarter.
- Leads the store and sets the tone to ensure the best possible customer experience, in line with Parachute's Brand and CX strategy.
- Responsible for ongoing community outreach and connections by planning, coordinating, and executing monthly and quarterly events and activations in local markets and to drive and increase traffic, business metrics and brand awareness.
- Leads, models, teaches and coaches for a consistent focus on customer engagement and sales floor leadership.
- Understanding of reporting and ability to translate results into workable strategy to drive positive outcomes and revenue.
- Builds loyalty through in-store experience using CRM data capture, endless aisle and other omni-channel solutions. Utilize the platform to create customer connections, follow up and manage customer relationships.
Requirements
- Responsible for understanding of operational systems and required training.
- Ensures new hires complete all required training within the appropriate timelines.
- Minimum of 3 years of leadership in a retail management, hospitality, customer service, showroom management in a high-volume, high-profile, customer focused environment
- High School diploma or equivalent is required
- Experience with hiring, training and leading a team is required
- Retail visual merchandising and display experience is required
- Open availability (Full Time, 40+ hours per week, including weekends and holidays) is required
Skills
- Ensures brand integrity is reflected to the customer through enhancements in presentation, product & people.
- Assess store business trends and sell-through by category, using available reporting tools, to identify opportunities for the store.
Benefits
- Ensure the team is utilizing all training systems, completing training within assigned timeframes, actively learning and following through on completion of learning objectives.
- Stays updated on new arrivals, features, benefits and pricing.
- Aligns leadership team to equitable leadership coverage on the schedule.
- Monitors and ensures appropriate usage of PTO, sick time and other leave balances.
Company info
- Store Manager San Francisco
- Parachute's mission is to help you feel at home.
- It's what inspires our retail store teams to come together every day to enhance the quality of our customers' lives at home.
- As a member of our retail team, you'll play an integral role in building a Parachute community within your local area.
- We put the customer at the center of everything we do, and we want you to be part of that at Parachute!
- Effectively communicates information to customers while modeling HOME selling skills
- Effectively communicates information to customers while modeling HOME selling skills; understands concept and why behind the methodology: coaches, teaches and trains store team using available resources and leadership knowledge to bring the brand experience to life.
Apply directly at Parachutehome →Create a free account for alerts like thisView Parachutehome immigration profile
This listing is sourced directly from Parachutehome's careers page and normalized into a canonical job model.