Bosapropertiesinc

Bosapropertiesinc

Warranty Project Manager

Vancouver, BC

Sponsorship not specified$24k-$48kDetected 33 days ago
Project ManagementStakeholder ManagementLeadershipCommunication

About the role

  • Warranty is one of the most consequential touchpoints in the homeowner relationship - and one of the highest-risk areas for cost and reputation if it is not managed well.
  • This role sits at the intersection of construction, homeowner relations, legal obligation, and trade management.

Responsibilities

  • Maintain a clear picture of all active and upcoming warranty claims - triaging by complexity, urgency, public risk, and stakeholder sensitivity, and establishing scope, responsibility, and target dates within 24 to 48 hours of receipt.
  • Maintain the warranty milestone tracker and contact applicable strata at least three months before key warranty dates - offering proactive support, including engineer site visits where appropriate, before formal claims are submitted.
  • Maintain a working understanding of trade agreements, trade warranty obligations, and BC Home Warranty guidelines to support accurate claim assessment and repair planning.
  • Work directly with Axiom, engineers, and trades to complete site visits, confirm root cause, develop repair plans, and coordinate scope, access, sequencing, and scheduling through to completion.
  • Act as the primary point of contact for homeowners, strata councils, strata managers, warranty providers, trades, and internal partners (DevCon, Sales, Marketing, Axiom) - with communication that is clear, consistent, and ahead of the problem.
  • We set high expectations and support you in achieving excellence.
  • You lead with trust when interacting with your team and other departments.
  • You proactively build trust by demonstrating credibility, empathy, and sincerity.

Requirements

  • Minimum five years of experience in construction, project management, or a related field - with hands-on exposure to trade coordination, site inspections, and repair delivery.
  • Technical grounding in at least one of envelope, mechanical, or electrical systems - enough to assess a problem, ask the right questions, and recognise when a proposed solution does not hold up.
  • Strong project management fundamentals - able to define scope, set timelines, track dependencies, and hold trades and internal partners to commitments without relying on authority.
  • Comfort managing strata councils, homeowners, and external partners through complex and sensitive situations - staying professional under pressure and knowing when to escalate.
  • Familiarity with BC Home Warranty legislation, trade agreements, or strata environments is an asset, not a requirement.
  • Our salary ranges and bonus percentages are determined by job family and level. Base salary is determined by a combination of factors including, but not limited to, education and training, years of relevant experience, and internal equity.
  • $84,106 - $113,790 CAD
  • Who You Are
  • Trustworthy: You lead with trust when interacting with your team and other departments. You proactively build trust by demonstrating credibility, empathy, and sincerity.
  • Humble: Unpretentious and self-aware, you take responsibility for your mistakes. You know that egos are barriers to doing our best work and always learning.
  • Community focused: You believe what is created in community is always better than what is created in isolation and excellence is created through collaboration.

Compensation

  • $84,106 - $113,790 CAD

Company info

  • Bosa Inc. ("BPI") is an end-to-end real estate company offering human-centered solutions for property development and management.
  • Based out of Vancouver, Canada, our team of in-house experts work across residential, commercial and master-planned projects, with a growing residential portfolio that includes more than 22,000 homes that are built or under development, and an income portfolio that includes 5.5 million square feet of retail, industrial, office and rental under management.
  • We are an organization of high achievers and believe what is created in community is always better than what is created in isolation.
  • We are building a trusted community to collaborate, learn from each other and deliver results.
  • You believe what is created in community is always better than what is created in isolation and excellence is created through collaboration.
  • How To Apply
  • We value your interest in Bosa.
  • While we can only respond to shortlisted applicants, we will keep your information on file and consider you for future opportunities as they come available.
  • You belong here!
  • If your experience and interests match with some of the above, we want you to apply.
  • We are dedicated to building a diverse community, where everyone belongs.
  • Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This listing is sourced directly from Bosapropertiesinc's careers page and normalized into a canonical job model.